LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

WORST DEALERSHIP EVER I'll keep it simple. I went to this dealership with a price in hand for a JEEP. I pulled the price from their own website. When I went in the "Sale I'll keep it simple. I went to this dealership with a price in hand for a JEEP. I pulled the price from their own website. When I went in the "Salesman" tried to tack on all of these extra charges over what was indicated. He was rude and impolite. He also tried to rob me on my trade in. Not a good dealership. They don't know what they are doing (or they do if you believe that robbing the customers is the experience you are looking for). I will not single out the "Salesman" because I believe that it is the job of the management to know if their employees are rude and trying to rip off the customers. In saying that I also feel that the management probably already knows this and is in favor of this type of activity. More

Amazing dealership & great place to get your next car from Mike Yezak was very easy to work with and made my car buying experience amazing. I will refer all my friends and family looking to purchase/lease a Mike Yezak was very easy to work with and made my car buying experience amazing. I will refer all my friends and family looking to purchase/lease a vehicle to him & I also need to mention the gentleman who took care of us on the finance end was also very easy to work with. So happy to have found this dealership. I plan on returning when I purchase my next vehicle. More

Shuman solves the problem again! Absolutely amazing dealership from sales to service. Garrett in sales is PHENOMENAL. I had an issue in service, Dean and Kendal fixed it immediately! Absolutely amazing dealership from sales to service. Garrett in sales is PHENOMENAL. I had an issue in service, Dean and Kendal fixed it immediately! Great service every time I’m here. Do yourself a favor and make sure you come to this dealership if you’re in the market for a new Chrysler! Thanks again Shuman team! More

Satisfied Customer Professional, courteous, knowledgeable, honest, staff. Have been doing business with them for over 20 years. Beat all the quotes I had with other deal Professional, courteous, knowledgeable, honest, staff. Have been doing business with them for over 20 years. Beat all the quotes I had with other dealers. Jonas answered all my questions I had about the Jeep Grand Cherokee I wanted. More

Satisfied not pressured John Xia worked hard to get this deal done on the 2018 Dodge Challenger Helcat for me. Deal was off then got it done. Thanks John Xia worked hard to get this deal done on the 2018 Dodge Challenger Helcat for me. Deal was off then got it done. Thanks More

Fast and friendly Just upgraded my 2010 Dodge Journey to a 2016 Dodge Journey. Same great service as I experienced six years ago when I bought my first vehicle from S Just upgraded my 2010 Dodge Journey to a 2016 Dodge Journey. Same great service as I experienced six years ago when I bought my first vehicle from Shuman Motors. Will be back again in six years. More

Best dealer in the state of Michigan!! From the initial visit to delivery of my Jeep Wrangler, Shumann made the process soooo easy for me. They kept me informed on when my Jeep was going to From the initial visit to delivery of my Jeep Wrangler, Shumann made the process soooo easy for me. They kept me informed on when my Jeep was going to arrive without me even asking them about it. The pick up went super smooth. DJ Danzer, the finance director explained everything very thoroughly and made the paperwork process go very smooth. My salesman Mike Yezak kept me in the loop regarding delivery. At delivery, Mike was super informative about everything on my Jeep. He even told me to call him at home if I had any other questions.Joe Ziegler (General Manager) was super helpful and even sent me a picture of my Jeep when it came in on the carrier. You guys do a great job!! Keep up the good work!! More

Quick, easy, fair Tim was pleasant to deal with. He was able to get me out of a lease with another brand for a reasonable price considering the amount I was rolling ove Tim was pleasant to deal with. He was able to get me out of a lease with another brand for a reasonable price considering the amount I was rolling over. The entire process was handled quickly and I will contact him again for my next purchase. More

Great Dealership! Ask for Ross, he made the process of getting a new vehicle easy and quick. There was no hassle and no wasted time. Got exactly what I wanted at a gre Ask for Ross, he made the process of getting a new vehicle easy and quick. There was no hassle and no wasted time. Got exactly what I wanted at a great price. More

in and out I came in for recall service on my 2017 Chrysler Pacifica. Mike Weinstein was cordial and gracious in dealing with me. The work was done while I waite I came in for recall service on my 2017 Chrysler Pacifica. Mike Weinstein was cordial and gracious in dealing with me. The work was done while I waited, and I didn't have to wait very long. More