LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Great Experience! I am highly satisfied with this purchased. I was able to work with Leo through email. He answered all my questions and gave me a quote online, so once I am highly satisfied with this purchased. I was able to work with Leo through email. He answered all my questions and gave me a quote online, so once I got to the dealership my vehicle was ready for me! I took it home in almost an hour! More

Excellent service and work done when said it would be. Had an emergency and service department was very accommodating. They let me know up front how long it would take and got my car in the same day. Was c Had an emergency and service department was very accommodating. They let me know up front how long it would take and got my car in the same day. Was completed next mornong. Would recommend anyone to talk to Shuman. More

Wonderful From start to finish our entire experience with this dealership was just wonderful. Tim was fantastic with all our questions and back n forth. He was From start to finish our entire experience with this dealership was just wonderful. Tim was fantastic with all our questions and back n forth. He was very accommodating and made everything work for us. The entire team worked hard to help get us the vehicle we wanted at the price we needed to be at, they even got us just under our top price. More

Replaced headlight Took my Jeep Wrangler in at noon and the job was completed within 15 minutes, no muss/no fuss. And they washed my car, too! Bonus!! Thanks to Tim F Took my Jeep Wrangler in at noon and the job was completed within 15 minutes, no muss/no fuss. And they washed my car, too! Bonus!! Thanks to Tim Ferrin for a quick and easy fix!! More

Top notch and friendly. Had great service and knowledgeable guys to deal with for all concerns. Had a module reprogrammed in short time and at no cost to me... Had great service and knowledgeable guys to deal with for all concerns. Had a module reprogrammed in short time and at no cost to me... More

jeep experience I drove out of my way for this dealership and was glad I did. They were very friendly and not pushy at all when it came to what I was interested and w I drove out of my way for this dealership and was glad I did. They were very friendly and not pushy at all when it came to what I was interested and wanted to look at. They were very competitive with pricing and flexible with my busy schedule. They were great to work with and I plan on working with Jordan for future vehicles. More

Excellent service During my visit the staff was very friendly, helpful, got me in a newer vehicle very quick. And the staff was not pushy and extremely friendly. I'm ve During my visit the staff was very friendly, helpful, got me in a newer vehicle very quick. And the staff was not pushy and extremely friendly. I'm very pleased and would recommend this dealership for anyone looking for a new vehicle! More

New Dodge Journey Joe was very helpful with the new lease of our Dodge Journey. Very professional and helpful during the entire process! Chris Brough was very helpful Joe was very helpful with the new lease of our Dodge Journey. Very professional and helpful during the entire process! Chris Brough was very helpful as always. More

Great experience We worked with Tim Dalsasso to buy our Jeep Wrangler. It was a terrific experience. Tim was extremely knowledgeable and listened to the things that We worked with Tim Dalsasso to buy our Jeep Wrangler. It was a terrific experience. Tim was extremely knowledgeable and listened to the things that were important to us. He was also sure to let us know that we can call or come by at any time, that he doesn't just want to sell us a vehicle, but would like to be a resource on the car if we need it. More

Friendly, good price, and painless experience! John Xia made the whole experience very pleasant and painless for my new vehicle purchase at Shuman Chrysler. Will be my go to dealer in the future fo John Xia made the whole experience very pleasant and painless for my new vehicle purchase at Shuman Chrysler. Will be my go to dealer in the future for Chrysler, Dodge, Jeeps. Thank you for everything John! and highly recommended. Shuman was the only Chrysler dealer that I really felt welcomed in from the first moment. (Thanks to Chris Brough and John Xia) With the quoted prices all similar between different dealers, if all else is the same, I felt I wanted to give business to a place that gave me personal welcome and attention which I really appreciated. In addition, John really went above and beyond to find the trim in a specific configuration that was difficult to find, and found out John gave me an even better deal on the price than our initial conversation/quote. Also additional thanks to DJ Daenzer for an informative yet quick and painless paper signing experience! Best paper signing experience I've had to date. Also, in the interest of time, sourced vehicle was from another state that requires a front plate, which had the front fascia riddled with ugly screw holes for the front license plate holder. John arranged the hole filling work, which ended up flawless as if the screw holes were never there! Very satisfied. More