LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Awesome experience I had a great experience when Shuman used car Department. Earl and Steve did a fantastic job getting me financed and into the car I wanted. I would re I had a great experience when Shuman used car Department. Earl and Steve did a fantastic job getting me financed and into the car I wanted. I would recommend this dealership to all my friends. More

Shopping for JL I visited Shuman last Saturday with my boyfriend so we could test drive the new JL Wrangler to see if it was right for us. Our salesperson was Amy L. I visited Shuman last Saturday with my boyfriend so we could test drive the new JL Wrangler to see if it was right for us. Our salesperson was Amy L. She was super helpful and friendly and let us go for a test drive right away. She also gave us pricing information and helped us figure out which options would be right for me since this is my first time buying a car. If you go to Shuman, ask for Amy! More

Quick Oil Change and Tire I took my car in for routine maintenance and found out my tire had to be replaced. Dean got the tire back on my car and me back on the road. Thanks fo I took my car in for routine maintenance and found out my tire had to be replaced. Dean got the tire back on my car and me back on the road. Thanks for the help! More

New car sales Sales John Xia understood what I was looking for found the vehicle; the team put the paperwork together and we closed the deal. It cannot get any sim Sales John Xia understood what I was looking for found the vehicle; the team put the paperwork together and we closed the deal. It cannot get any simpler. More

Excellent Experience Was planning to purchase a vehicle out of state, but Shuman was the only MI dealer who was willing to step up and beat the price. The experience was Was planning to purchase a vehicle out of state, but Shuman was the only MI dealer who was willing to step up and beat the price. The experience was quick and painless. Everyone was very polite and knowledgeable, and there was no pressure from the start all the way through the financing. I would highly recommend that everyone contact Shuman before buying a Chrysler, Dodge or Jeep from anyone else. More

Quick and Easy I met with Mike Yezak in December to lease a new Pacifica, but the payments at the time were just not there. Since I still had several months remaini I met with Mike Yezak in December to lease a new Pacifica, but the payments at the time were just not there. Since I still had several months remaining on my current lease, Mike took note of what I wanted to pay, and we kept in touch via email. In February, he said he can get me to the payment I wanted, after a few email exchanges, everything was agreed to except the color. We arrived at the dealership at 10 am and were driving off in our new lease by 11:30, it would have been sooner if we knew the color since Mike was going to have the van prepped for us before we even arrived there. So it was 1.5 hrs to look at the vans, go through financing and Mike explaining the the electronic features. Like I said quick and easy. More

John Xia sold us a Jeep Renegade Our sales rep, John Xia, was very professional and answered all our questions. Took the time to walk us through all the details of the vehicle. All Our sales rep, John Xia, was very professional and answered all our questions. Took the time to walk us through all the details of the vehicle. All in all it was a very good experience and I will look to this dealership for future purchases. More

New Car Purchase I just picked up my 2018 Compass yesterday, it was a great experience. Tim Dalsasso was very knowledgeable and great at helping me pick out the vehicl I just picked up my 2018 Compass yesterday, it was a great experience. Tim Dalsasso was very knowledgeable and great at helping me pick out the vehicle that was best for me. This is the 7th Jeep that I have purchased from Shuman and would never consider going anywhere else! The Management team, Mr. Shuman, Joe and Chris are the best and there is no better service team that I have ever encountered. Thank You Gentlemen for making me feel like part of the Family!!! More

Quick and Efficient We had a problem with our blinker not shutting off. Mike Weinstein squeezed us in, they ordered the part, and we got it fixed right away. We had a problem with our blinker not shutting off. Mike Weinstein squeezed us in, they ordered the part, and we got it fixed right away. More

New Lease At first this dealer came in high with their lease offer, so when I went to other dealers to get a better deal I went back to them with the best offer At first this dealer came in high with their lease offer, so when I went to other dealers to get a better deal I went back to them with the best offer I had and then they were able to come down a little to beat It. I did end up going with them since It was the best price, but my concern is had I not shopped around I could have been stuck with a much higher lease payment. I guess this would be the same for any dealer, they always start off high. Do your homework and shop around. More