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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

March 17, 2018

James elliott It was awesome to work with Earle Braley !! He made it very easy and was on top of everything that we needed. Very friendly !! We will be back to buy More

by Jediego2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle Braley
Mar 19, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your compliments! We're glad you had such a wonderful visit. We're already looking forward to next time!

March 16, 2018

Quick and efficient We wanted to buy a Pacifica hybrid and our salesperson showed us the model and gave us all the information we needed He helped us make quick purchase More

by weezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Coppersmith
Mar 19, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the review! We're glad your visit was so quick and successful. Enjoy your Pacifica Hybrid, and please let us know if we can do anything else for you!

March 15, 2018

Quick & Courteous! It was my first time at Shuman and it was a good experience! Great customer service and attention to detail; two things that are very important to me. More

by Happy in Commerce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham, Eric K.
Mar 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great review! We are glad to hear that your service experience was such a pleasant one. Call us if you need us, and hopefully we'll see you again soon!

March 14, 2018

Excellent! I had the best experience here. It was my first time getting a car and they made it super easy! I went to look and left with a car. Workers are super More

by Katrina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and earl
Mar 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are thrilled to hear you had the best first time car buying experience with us, Katrina! Thank you for taking the time to share your positive feedback and kind words. Please let us know how we can help with your vehicle needs in the future. Thank you!

March 14, 2018

Purchased a vehicle Bought a vehicle through, Mike Yezak at Shuman and it was a great experience. Excellent customer service and get us in and out the door quickly. More

by Hutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Mar 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are happy to hear that Mike provided you with a great car buying experience with us, Hutch! Thank you for the positive feedback and five-star rating!

March 14, 2018

Excellent service I came by the Shuman service department to address a tire issue. I was promptly greeted and all details of service were cared for in an exemplary mann More

by Sebastian10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ferrin, Kyle Kauffman, Chris (in service)
Mar 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share your service experience with us, Sebastian. We are happy to hear that everyone was so helpful during your visit. We strive to provide the best customer service possible. We hope to have the opportunity to work with you again in the future. Thank you!

March 14, 2018

Great sales Person Very knowledgeable sales staff. Makes sure you don't leave the dealership without knowing the electronics of your new vehicle. Very helpful and frien More

by Scrichton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Mar 15, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the 5-star review! We are glad that you are satisfied with the customer service we provide, it is important to us that our customers leave confident and happy. Let us know if we can assist you with anything else, and have a wonderful day!

March 13, 2018

Excelent Service - Prompt Shuman Chrysler Jeep serviced m 2009 Jeep Liberty for warranty repairs + transmission service. Chris Graham was very polite, thorough in his explanat More

by Shuman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham
Mar 13, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great review, we're glad that your vehicle service went so well! We would be happy to help with anything else you might need with that Jeep, so please let us know if something comes up. Have a fantastic day!

March 13, 2018

Amy Luoma is awesome! Amy Luoma is wonderful! She was extremely helpful and got me the car and deal I wanted! Everyone at the dealership is very nice and I would highly rec More

by dtracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Mar 14, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It's great to know that you were well taken care of by Amy! Thank you for doing business with us and we look forward to seeing you again soon.

March 13, 2018

Customer service was great My second car at Shuman and it's always easy and a pleasure to work with Mike.Yezak. I would definitely recommend seeing him for your new car. More

by Crabjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Mar 13, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the review, and thank you for coming back to see us again! We always love working with repeat customers, it makes them feel even more a part of our family than before. Have a great day, and we look forward to seeing you next time!

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