LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Perfect customer experience! Amy Luoma provided top notch customer service for the entire car selection and lease process! Amy was great to work with and was able to accommodate Amy Luoma provided top notch customer service for the entire car selection and lease process! Amy was great to work with and was able to accommodate our schedule to ensure all time spent in this process was efficient for all of us. Amy was responsive via phone, text and email and made this a very pleasurable experience. We look forward to working with Amy and the Shuman team for our next vehicle. More

Tim Dalsasso for the WIN Easiest experience I've ever had. You go to dealerships thinking you're going to be played but not with this one (TIM). Tim was early to work and was Easiest experience I've ever had. You go to dealerships thinking you're going to be played but not with this one (TIM). Tim was early to work and was standing up front when I walked in (my other car was in the shop) and I asked if he could assist me because I was sick and tired of my car (owned vehicle). He was friendly and didn't try to push me into anything. He asked what I wanted. I told him. It happened. The process was smooth and didn't take hours like most car exchanges typically take. I would highly recommend him. I would also encourage management to have him train other staff. I've tried purchasing and.or leasing from other sales people at Shuman but the experience was rough and lacked effort (never bought or leased from here prior to today and with TIM). Tim knows what he's doing and how to do it. He's the reason I will return to Shuman. More

Service Excellent, friendly efficient service by Mike Weinstein and Eric K ( Tech) on my vehicle. Oil change and warranty recall service completed in a timely Excellent, friendly efficient service by Mike Weinstein and Eric K ( Tech) on my vehicle. Oil change and warranty recall service completed in a timely manner. More

Great service not to bad of a wait time, I will be coming back. Love my new Jeep and the guys were great about making sure I had all of the necessary updates. not to bad of a wait time, I will be coming back. Love my new Jeep and the guys were great about making sure I had all of the necessary updates. More

Oil change Love this place... Always friendly Service always great Never ever any problems Great overall...non better in area Chris graham service advisor w Love this place... Always friendly Service always great Never ever any problems Great overall...non better in area Chris graham service advisor was awesome always a friendly greeting and he gets me in and out. The young man Kyle doing oil changes hes about 6ft blonde approx 20 yrs he always does my changes...great guy always a friendly hello and goodbye. Recommended Shuman for everything from service to new cars great experience. More

Shuman offers the best experience! My wife and I enjoyed our purchase experience with John Ormsbee at Shuman in Walled Lake, Michigan. John was personable, professional, knowledgeable My wife and I enjoyed our purchase experience with John Ormsbee at Shuman in Walled Lake, Michigan. John was personable, professional, knowledgeable and honest with us through every step of our order. We also worked with the sales manager Chris Brough and several other wonderful team members. I highly recommend this dealership and John O. to anyone looking for vehicle. More

Great Experience as Always Bought my 7th car from Joe Nicles always works hard to meet my price and wants! First class experience from start to finish. Told him what I was looki Bought my 7th car from Joe Nicles always works hard to meet my price and wants! First class experience from start to finish. Told him what I was looking for and the price I needed and 5 hours later had the car ready for a test drive. More

Great purchase experience for a new Dodge Journey Amy Luoma was attentive, courteous and honest about the vehicle and financing options. She was a pleasure to deal with and would recommend her. The Amy Luoma was attentive, courteous and honest about the vehicle and financing options. She was a pleasure to deal with and would recommend her. The car was clean and ready to go when we arrived for pick up. More

Stress Free Car Buying Tim was extremely knowledgeable. He answered all my questions and made the car buying experience as stress free as possible. I would recommend Tim to Tim was extremely knowledgeable. He answered all my questions and made the car buying experience as stress free as possible. I would recommend Tim to all my friends and family. Tim and this dealership are #1 in our family. More

Awsome I went in getting to see why my indoor gage and head lights were constantly dimming and turning off. I was informed I needed a new part that was wasti I went in getting to see why my indoor gage and head lights were constantly dimming and turning off. I was informed I needed a new part that was wasting away and was not conducting properly. They fixed it and also informed me they had parts for my recall and did the work on that. I always get good service when I take my car there More