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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

January 11, 2018

Oil Change Dean Decker was very helpful and made sure I had all of the information I needed. I requested schematics from the service department and Dean made sur More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words about Dean. We’re glad he could help provide an enjoyable service experience for you. You can expect the same level of care every time you visit us. Come back and see us soon!

January 11, 2018

Best Chrysler Dodge Jeep Ram Dealer In Metro Detroit Painless process from start to finish. Joe Nicles had all the answers to my must haves and was able to get me in another Jeep. I look forward to retur More

by Dunnryan227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for your positive feedback! We are delighted to hear that Joe helped in giving you such a great car buying experience with us! Let us know how we can help with any future car or service needs you may have.

January 11, 2018

New Vehicle Lease This is the second time we obtained a new vehicle from this dealer. We prefer Shuman Motors over other Chrysler dealers in our area for purchase, lea More

by JM Thurs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yezak
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It's great to know you enjoyed your experience with us. It's customers like you that we love seeing time and time again. Please let us know how we can continue to help with your car and service needs!

January 11, 2018

Vehicle Lease Just got a new lease and the process was quick and painless. Kurt was straight to the point with no hassling. He got us the deal we wanted. More

by CHolmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the review, this is great to hear! We are so glad that we could get you a deal, and that your experience was so pleasant. Reach out to our team if you need anything more from us, and have a wonderful day!

January 11, 2018

What an amazing experience! Kurt Daehnert was so helpful. He worked was so patient and helpful and got us an amazing deal on our new charger!! I couldn't be happier. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the review! Our entire team works hard to provide our customers with exactly the kind of vehicle that meets their needs, and we are proud to hear that Kurt came through for you. Enjoy your Charger, and let us know if we can be of any further help!

January 11, 2018

Dean Decker was very helpful on my visit to the Service area I really appreciate how great Dean Decker was to me on my service visit. He is a Great Service Advisor and look forward to seeing him again!!! More

by bean2951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the amazing review! Quality service is very important to our business, and it makes us glad to hear that you received that from Dean. Have a great day, and we'll see you next time!

January 10, 2018

FCA Recall - Software Update Made an appointment, they took my Ram right away, did the work and even washed it before returning it to me very quickly. I was very pleased with the More

by Yogi
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by!

January 10, 2018

Great experience From start to finish this was a great experience! Amy was straight forward and to the point and got me the deal I had asked for. This was a great deal More

by John123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Louma
Jan 12, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

John, it's good to hear that you had a great experience with Amy. Thank you for your business and time!

January 09, 2018

Exciting and Easy Joe Nicles found the exact car I wanted and gave me a great deal. I received a lot for my trade in and the paper work process was simple. More

by alex1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nicles
Jan 10, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy to hear that you enjoyed working with Joe and that he was able to deliver exactly what you were looking for at a price you loved, Alex! Welcome to the Shuman Chrysler Dodge Jeep Ram family and we look forward to earning your business each and everytime we see you!

January 09, 2018

Excellent Customer Service!! Dean and his team have gone above and beyond to help diagnose and fix the issues with my car. He is friendly, informative, and very helpful! More

by Elizabeth A Malarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
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