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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

January 09, 2018

Above and Beyond Kurt Daehnert is an absolute star. Fab Fours, Inc has been looking for a 2018 Jeep JL to hit a lot since the first of December and through the wonders More

by Jennifer Horne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Daehnert
Jan 10, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Wow, we're excited to know that we were able to help you get a leg up on everyone else with the quick turnaround time that our salesman, Kurt, was able to deliver! Congrats on the amazing and new JL and good luck!

January 09, 2018

AndyY Anthony was a great salesmen on leasing me my new ram Laramie I have always leased ram Laramie before and I walked into Shuman Anthony was the first More

by Andy hunting1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Babby
Jan 11, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're happy to hear that Anthony was able to help get you into a shiny, new Laramie, Andy! We're happy to hear that he was also able to help you with turning in your old truck and getting the dent fixed! Please let us know if there is anything else we can do for you!

January 07, 2018

In and out! I knew what I wanted. The Durango that I wanted was shown online and was on the lot. I spoke with Nick, said I was coming in and he made it happen. More

by Dgk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the review, this is wonderful to hear! Our customers' needs always come first, so we were more than happy to make that happen for you. Enjoy that new Durango, and if you need anything more from us just give us a call!

January 06, 2018

Easy and Helpful Easy purchase and friendly staff. Gave me a great deal on my trade in and financed me. They were really good at helping with a couple requests I had More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earle
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the review, Todd! We're glad that we could get you what you needed at every step, and it would be our pleasure to work with you again if you should need anything else from us. Have a terrific day!

January 05, 2018

Excellent Very helpful Excellent service return my calls right away and she tries her best to last things works out Amy worked with me all the way and the resul More

by Mariam 2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's great, Mariam, thank you for the review! We are so glad that our team could satisfy your needs, making sure our customers get what they are looking for is important to us. Have an amazing day, and hopefully we'll see you next time!

January 05, 2018

Excellent Service from Everyone and with a smile always I have been going to Shuman for more than 20 years for sales and service. As my sales professional has recently left. Tim was able to slide in with ou More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso-New Car Sales
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We really appreciate the 5-star review! We always strive for excellent customer service and it's great to hear that we have continually provided that for you. We will certainly pass along your kind words about Tim, he will be thrilled to hear them. If there is anything else you need, don't hesitate to reach out. Have a great day!

January 05, 2018

Great experience It was a great car leasing experience! Nick was so helpful in getting me the exact car I wanted and made the whole process easy for me. He answered More

by NowAMiniVanMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delsasso
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so glad to hear that you had an amazing experience! We love having Nick on our team and he will be so glad to know that he made the entire leasing process a breeze for you. We look forward to working with you again soon!

January 05, 2018

Exemplary Service Dean Decker was knowledgeable, professional & helpful. He delivered what he promised within a day. A rental car was given to me when an overnighter More

by machwso2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for the review! We are proud to have earned that 5-star rating, as that quality of service is what we expect to provide for all of our customers. Let us know if we can be of further assistance, and have a great day!

January 04, 2018

Powertrain warranty work I had the pleasure of working with Mike Weinstein in service. This man is a class act. From start to finish he kept me informed and when the job was d More

by Zack1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein and KC.(shuttle driver)
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're pleased to hear Mike and the service team provided you with great service Zack! We hope to be able to help you again! Let us know when you're ready for your next service appointment!

January 04, 2018

Jeep Compass This was my first time leasing a new car and Amy Luoma was extremely helpful throughout the whole process. She was extremely friendly and was very qui More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the 5-star review Taylor! We're happy to hear Amy and the team were able to get you the vehicle you wanted! We hope you enjoy it!

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