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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.4
5,929 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,929 reviews

January 04, 2018

#1 for Service! Chris Graham took my RAM in for service and was able to fix my truck in the time frame specified! He communicated with me through out the process and More

by RAMguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! We're thrilled that Chris was able to get your truck back into top shape. Please let us know if there's anything else we can do for you!

January 04, 2018

Treated me like royalty They were full and Dean moved two cars and opened the door for me all by himself it was cool to watch you could tell he cared. More

by camajrob34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words about Dean. We’re glad he could help provide an enjoyable Shuman experience for you. We value your business and look forward to seeing you on your next visit!

January 04, 2018

Great Service Dean helped me get a recall fix and oil change in less than two hours for my Charger. The employees really care about customer satisfaction. More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Mohammad, thanks for bringing in your Charger for service. We unconditionally guarantee our service and strive to exceed your expectations on every visit. We hope to see you back next time your car needs a tune-up!

January 04, 2018

Great service Fast and friendly service. The service representative and the tech seemed to really care about delivering the best service possible. I was pleased w More

by rab1521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Kyle K.
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for this kind review! We are so glad that the service team was able to provide you with an awesome experience. If there is anything else we can do to help, please feel free to reach out. We hope to see you again soon!

January 03, 2018

Expert Customer Service in Service! I have had the pleasure of working Mike Weinstein, Jacqui MacAtee along with their colleauges (Derek I. , Steve U., Dean D., Kendyl M., Chris G., Chri More

by Kem33101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Jacqui MacAtee along with their colleagues (Derek I. , Steve U., Dean D., Kendyl M., Chris G., Chris R. and DJ D.,
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for taking the time to share your experience with us! We're thrilled you've had so many great experiences working with our team. That is what we always strive for. Please reach out if we can help you with anything else!

January 03, 2018

Petro grand cherokee I wanna start off saying thank you for the mangment at shuman for giving me a great deal on buying my new 2018 grand Cherokee. I called there and Anth More

by Petro79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Babby
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You're welcome! Thank you for the kind recommendation regarding your experience with Anthony! Our whole team was glad to have the opportunity to help you and your wife into a new Grand Cherokee. We hope you enjoy it! Thank you for choosing Shuman!

January 03, 2018

Jeep radio issues Chris Graham was very friendly and helpful. I found Shuman's to be convenient, well located and a friendly dealership. They were also very prompt. Tha More

by Marcy Watzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

You are very welcome Marcy! We are always happy to help and we're glad that Chris could be friendly. If you need anything else, let us know!

January 03, 2018

Go See Nick at Shuman! This is our third car from Nick Dalsasso at Shuman. We could not be happier. Nick always makes sure we get the best deal AND still get all the luxury More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the review Sam! We're so happy that you keep coming back to us for more vehicles. We always want you to get the best deal and however many features you want on a car. Congratulations on another new car and we look forward to doing business with you again!

January 02, 2018

great very satisfied nick was courteous, knowledgeable. he stay late on a holiday weekend to complete the deal. it was important for me to get the van and he made it happ More

by ekdixon63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick Dalsasso, Streve Smith
Jan 03, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Congratulations on your new van, and thank you so much for visiting us to help you find it. We are thrilled you love it so much and know you are going to enjoy it for many years to come. If you have any more questions or need anything else, we would love to serve you again in the future. We hope you have a wonderful day!

January 02, 2018

Great! Amy was very helpful and did a wonderful job. I'm looking forward to driving my new Jeep. I would definitely recommend working with her to anyone. More

by nopenope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the great feedback about Amy! She is certainly an asset to our team. We hope you're loving your new Jeep!

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