LaFontaine Subaru

Great prices on oil changes and very friendly staff! Bought my 2015 Subaru Forester at Thelen Subaru in Bay City Michigan. Called to make an appointment there for my 6000 mile oil change and tire rotatio Bought my 2015 Subaru Forester at Thelen Subaru in Bay City Michigan. Called to make an appointment there for my 6000 mile oil change and tire rotation. Wow, what a surprise when they told me it would be $80 for the oil change and $20 for the tire rotation. Called all around Michigan and Thelen is outrageously high and Lafontaine wins hands down at $39.95. My only regret is that I didn't also give the sales team there the chance to sell me a car. I won't go anywhere else from now on. I would highly recommend them for your Subaru needs. More

Happy with purchase of new Subaru I felt my salesperson, Kevin Crowell, provided great service during and after the sale. He was able to locate a forester in my preferred color in a t I felt my salesperson, Kevin Crowell, provided great service during and after the sale. He was able to locate a forester in my preferred color in a timely manner. More

Very impressed! Upon arrival I was greater by a very pleasant person who immediately took care of me. While waiting in the lounge multiple people asked me if I wante Upon arrival I was greater by a very pleasant person who immediately took care of me. While waiting in the lounge multiple people asked me if I wanted or needed anything. I will definitely make this my Subaru home and recommend it to others. More

Turned a negative experience into a very positive one. I had an exceedingly bad reliability experience with my Subaru BRZ. Subaru Corporate and Lafontaine worked together to ensure that the trade in of the I had an exceedingly bad reliability experience with my Subaru BRZ. Subaru Corporate and Lafontaine worked together to ensure that the trade in of the BRZ and purchase of a new Impress was as comfortable and seamless as possible. More

Joe exceeded my expectations! In less than 2 weeks after my CRV was totaled, I bought my 2016 Subaru Forrester. I appreciated Joe Pytel's knowledgable and excellent communicatio In less than 2 weeks after my CRV was totaled, I bought my 2016 Subaru Forrester. I appreciated Joe Pytel's knowledgable and excellent communication salesmanship. He clearly explained a new car to me that was truly new to me. All that I knew about Subaru was from TV, Internet, and Consumers Report. Traumatized after my car accident, I searched for my replacement vehicle.Joe answered all of my questions and listened to my concerns about safety and reliability. He was not over powering , aggressive, or trying to take advantage of me, and he helped me, a single woman, negotiate a good deal. The test drive sealed the deal. My first Subaru is in my garage, thanks to Joe. More

Change of Oil Courteous, professional and thorough. What more do I need to say....... I worried when Dwyer was acquired by LaFontaine, but the level of service Courteous, professional and thorough. What more do I need to say....... I worried when Dwyer was acquired by LaFontaine, but the level of service since the transition has been excellent. Also very glad that Kathy, my salesperson is still affiliated with the dealership. Also glad to see Jenny back with the dealership. She is a great asset to the service department. More

Great assistance Nick did a great job locating an Outback for me at LaFontaine Subaru. His manager and all others were extremely helpful and made the process of purcha Nick did a great job locating an Outback for me at LaFontaine Subaru. His manager and all others were extremely helpful and made the process of purchasing a vehicle very easy. More

Wonderful and friendly They worked fast and were so friendly. We were in and out in no time, they washed the car and we had a comfortable place to wair They worked fast and were so friendly. We were in and out in no time, they washed the car and we had a comfortable place to wair More

Everyone was friendly and the work was timely ... especially for a "walk-in" new customer. The lounge/showroom area is spacious, clean and comfortable with plenty of magazin the work was timely ... especially for a "walk-in" new customer. The lounge/showroom area is spacious, clean and comfortable with plenty of magazines to read or watch TV on the large screen units. Besides, this dealership is so much more accessible, right off of M-5 at Maple Road. And oh yes, they matched competitions discount coupons. What else could you ask for. More

Friendly and attentive staff. I was in for an oil change and Miguel was there to greet me immediately with a smile. Very nice staff, everyone that walked by said Hello with no bad I was in for an oil change and Miguel was there to greet me immediately with a smile. Very nice staff, everyone that walked by said Hello with no bad attitude. I feel this is extremely important when dealing with the public! I bought my car here (Kathy Chapman was great as well!) and will continue to take it back for future services. More