
LaLonde Chrysler Dodge Jeep Ram
Imlay City, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The process was very quick and easy. I spent less than two hours in the actual dealership and my salesman was friendly and accommodating. I spent less than two hours in the actual dealership and my salesman was friendly and accommodating. More
I just want to say that I received the Best Customer Service experience ever from David Harris, he immediately greeted me upon my arrival and took care of me throughout my leasing process. In all of my Service experience ever from David Harris, he immediately greeted me upon my arrival and took care of me throughout my leasing process. In all of my previous experiences with other dealerships, I have never experienced the professionalism and knowledgeable, patient, kind and honesty from them, but at LaLonde I got all of that and more. Hands Down this is the Best Dealership I have ever been to and I intend on telling all my friends and friends. Thank you very much David Harris and LaLonde Chrysler Dodge Jeep RAM for your Excellent Customer service 👏 Sincerely Eleanor Faltesek More
Everyone at the dealership was nice and explained everything to me very well, overall great experience everything to me very well, overall great experience More
I had an excellent experience with LaLonde CDJR! The staff is extremely helpful and helped me get into a new Jeep when my lease was expiring. Could not have asked for a better transition into the n The staff is extremely helpful and helped me get into a new Jeep when my lease was expiring. Could not have asked for a better transition into the new vehicle with all the help from the LaLonde team! More
Everyone was so friendly to work with and Dave went above and beyond with helping us find our new Jeep! He is the best car salesman I have ever worked with. and beyond with helping us find our new Jeep! He is the best car salesman I have ever worked with. More
The agent Ashley I dealt with was professional and speedy…I would buy my next vehicle from Lalonde! speedy…I would buy my next vehicle from Lalonde! More
If possible I would give them 0 stars. Let’s start from the beginning. I was assisted by Jeff and Brandon. I was near the end of my lease and decided after hearing those commercials for th Let’s start from the beginning. I was assisted by Jeff and Brandon. I was near the end of my lease and decided after hearing those commercials for the past years to give them a chance considering they are over an hour away and not anywhere near my area. I had payments remaining on the vehicle I was trading in, the dealership knew this considering they didn’t have access to getting my payout info and I had to provide that to them. Once they received the 3 payout options for turning in a lease they picked the wrong one leaving me to pay the remaining payment that I would not learn about until 2 months later which now has a late fee. I was promised by the manager Jeff who helped with the sale and apparently no longer works there that this matter would be resolved and they would get it handled. They promised me I would have no other money owed to Ally for my previous lease. Moral of the story is they messed up even after promising to take care of it, then when I have tried to contact someone else to handle this matter no one seems to care to call me back or even try to resolve this situation. Also good to note I have dealing with this for about 8 months. Not only did they receive my business but they also leased a vehicle to my mother as well at the same time. I have tried calling to talk to someone to assist but as stated before they don’t care. I will never bring my business back let alone refer anyone to them. Terrible customer service and even worse management staff. 👎🏼 More