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Lahti's Jeep

Leominster, MA

Overview
Employees
Reviews
Vehicles
4.7
508 Reviews
Lahti's Jeep has been serving automotive customers since 1928 and is a true 3rd Generation family business. We can handle all paperwork from financing through registration and inspection. One-stop shop! Once you buy a vehicle from us you will receive many other benefits including: priority service appointments emergency services shuttle rental or loaners when available and Red Carpet Discounts in our service department.
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223 Central St

Leominster, MA

01453

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Showing 508 reviews

May 08, 2026

The service personal assistants were very nice and always had me updated on my car status, quick and prompt service. More

by Marisolrivera15
Recommend Dealer
Yes
Employees Worked With
Princesa
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May 08, 2026 -

Lahti's Jeep responded

Thank you for sharing your positive experience. We’re pleased our team kept you informed about your Jeep’s status and provided prompt service. We appreciate your feedback and look forward to assisting you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 08, 2026

Again, customer service and the ability to book an appointment in a timely manner is exactly what customer service is. Thank you More

by jimgardner29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Lahti's Jeep responded

We’re delighted your appointment scheduling was smooth and timely. Thank you for trusting us with your Ram service. Princesa is happy to have assisted and looks forward to helping again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 07, 2026

Professional, attentive and awesome Would highly recommend! Everyone was amazing and fixed my issues with my jeep no problem. The atmosphere was great and she made it easy to check in and out and un More

by ajmarrino
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Princesa Feliciano Santiago
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May 07, 2026 -

Lahti's Jeep responded

Thank you for highlighting how professional and attentive our team was during service on your Jeep Wrangler Unlimited. We’re pleased the welcoming atmosphere and straightforward check in and check out process made things easy. Princesa will be thrilled to know her extra effort made a difference. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 07, 2026

They have the best service department. Jacqui was very pleasant and super helpful. She took the time to explain everything to me in full detail and went above and beyond. Thank you guys fo More

by Shiznit182311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqui Fohy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Lahti's Jeep responded

Thanks for sharing about your experience with Lahti's Jeep. Jacqui and the team appreciate your business and hope to see you again soon! At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 04, 2026

They stand by their word, they are easy to deal with and provide great service More

by chriscarroll2016
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Princesa Feliciano Santiago
Report | Print
May 04, 2026 -

Lahti's Jeep responded

It’s great to know we stood by our word and made the service process straightforward for your Jeep Wrangler. Thank you for sharing this positive experience. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

May 04, 2026

Professional, friendly, helpful. However I wasn't given all the diagnostic info and fee information for the day when I asked. Some kind of miscommunication there I think. The price q More

by milliken.alicia77
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Princesa Feliciano Santiago
Report | Print
May 05, 2026 -

Lahti's Jeep responded

Alicia, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Please contact us directly. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manager mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 29, 2026

My service was done promptly and the waiting room was pleasant. The person at the desk relayed all relevant information to me when it was complete. More

by breeman
Recommend Dealer
Yes
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Apr 29, 2026 -

Lahti's Jeep responded

Thank you for choosing us for your Jeep Compass service. We’re glad the work was completed promptly and you found the waiting room welcoming. It’s great to hear the desk team kept you informed throughout the process. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 29, 2026

Prompt service Informed customer of diagnosis Performed repair Checked repair with a test drive Satisfied customer More

by elizabeth.m.leahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princesa Feliciano Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Lahti's Jeep responded

Thank you for the five-star review. We are delighted that Princesa and our service team provided prompt updates on the diagnosis, completed the repair and verified it with a test drive. It’s great to know you’re satisfied with the service on your Jeep Grand Cherokee. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Michael Ballos, General Manger mike@lahtisjeep.com 978-537-6466 or 978-273-2580

April 25, 2026

Standard oil change and tire rotation, but identified problem with shock. Part was ordered and is ready to install on next visit More

by darrin.dame
Recommend Dealer
Yes
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Apr 27, 2026 -

Lahti's Jeep responded

Darrin, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lahti's Jeep. We look forward to having you as a valued customer for many years to come! At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

April 24, 2026

I was disappointed with the recall but after speaking to Lahti's they Answered every question, got us in within days. They also changed the oil and replaced battery in my key fob. Was very pleased with Laht More

by mylly110
Recommend Dealer
Yes
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Apr 24, 2026 -

Lahti's Jeep responded

Thank you for the five-star rating and for letting us address your recall concerns promptly. We’re glad our team could get you in quickly and complete the oil change and key fob battery replacement on your Jeep Grand Cherokee 4xe. We appreciate your kind words and look forward to serving you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

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