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Laird Noller Ford Topeka

Topeka, KS

3.2
688 Reviews

2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 688 reviews

February 28, 2023

The management was horrible. Made the buying experience horrible. I scheduled a test drive and they didn't have the car available because the manager didn't communicate with me. More

by Network
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan
December 21, 2022

Actually had 2 cars at Laird Noller Topeka at the same time. One was in collision shop the other in the service department. If I were only rating the collision shop it would be a five star review as they More

by jbdecker
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wakeen
September 10, 2022

Absolutely would not recommend this dealership! !! Had a scheduled appointment to come look at a specific vehicle, I was told that the vehicle was there. My wife and I drove 2hrs to get it, when arr More

by Garett
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ralph
July 21, 2022

I don't even know where to start with this LESS THAN PLEASANT experience today. Let's just say, that it was the worst service experience and 6 1/2 hours that we will never get back. I scheduled a prot More

by Tracirutland
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steven May, Roland Stallbaumer, Wayne Stallbaumer, Scott Watson, Greg Hanna, Rick Vandonge, Patricia Naylor, Raymond Wockenfuss
October 05, 2021

Cordaryl Bank is a stellar man! I looked all over the nation for a specific vehicle and negotiated with around 4 or 5 salesman before I encountered Laird Noller Ford in Topeka. I had salesman at other More

by Weston H
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cordaryl Banks, Greg Hanna
August 30, 2021

Worse customer service ever! I was treated like a criminal when I took my 2021 Mazda CX-5. My car used. Quart of oil at under 5,000 miles. Was accused of draining the oil out of my car! Car is still More

by horsecrazy1260
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Travis
Aug 30, 2021 -

horsecrazy1260 responded

I will never buy anything from Laird Noller Ford in Topeka Ks Worse customer service ever. Certainly do not back up their vehicles they sell

August 24, 2021

As we traveled across country in our RV with our two cats and a dog, the check engine light came on. Laird Noller truck services took us without an appointment, diagnosed the problem, and fixed it all in onl More

by Happy Campers
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
July 29, 2021

Bait and switch! Beware! Had a 2013 Ford duelly advertised but it wasn't the same truck at all! No duelly, it was a flatbed utility truck. FALSE ADVERTISING!!!!! Turning them in to the BBB! More

by xyschmidt1028
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Cordaryl Banks
March 13, 2021

Steve May for the past 20+ years. Knows what questions to ask and where to find the answers. Doesn't sell you anything you don't need. More

by Wilebo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven May, Roland Stallbaumer, Wayne Stallbaumer
February 23, 2021

Lied to me about replacement engine they put in my Escape - it’s the same design of engine they took out. They told me the engine had been redesigned and the problem corrected, which was a big fat lie! More

by Me
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Greg Hanna
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