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Laird Noller Ford Topeka

Topeka, KS

4.7
1,081 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 1,081 reviews

February 15, 2019

Best car buying experience EVER! I've been buying cars for over 25 years and have never had as an enjoyable, professional, and efficient experience as I had at Laird Noller Ford in To More

by CAR ENTHUSIAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Rowe, Nick Seaton and Shawn Matthews
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Wow, we are so glad that we could provide such an enjoyable experience! Thank you for the 5-star review.

February 15, 2019

Service Rollie was very helpful, personable, courteous and gracious as this was my third service appt to fix my sun visor. He does an excellent job! More

by PRETTYCREEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

We work hard to provide the best experience possible, thank you for sharing!

February 15, 2019

Just passing through We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member a More

by Passenthru
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Glad we could accommodate you during your travels - thanks for this great review!

February 14, 2019

Dependable I called because my tire light came on. Called Rick and he said bring it right in and I get it checked out for you. It was fast and fixed my problem r More

by agouldsmith06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Your safety is our main concern - thank you for trusting us!

February 14, 2019

Great service department. Very cooperative staff in getting me in for scheduled maintenance on my car. They remedied a scheduling mistake they had made without making excuse an More

by Turkeyhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Technology can be difficult at times, but we will always go above and beyond to do what is right. We appreciate the review!

February 12, 2019

The works truck service. I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was perfor More

by Fords4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 13, 2019 -

Laird Noller Ford Topeka responded

We are glad you had a great service experience, thank you for sharing!

February 11, 2019

Lemon Lemon Lemon I bought my truck in March 2018. Thank goodness I bought the warranty. My truck was in the shop longer than in my garage. One problem after another. I More

by LUDLOWPJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland Stallbaumer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Franklin, Mark Reber, Wayne Stallbaumer, Stephanie Ross, Scott Watson, Caitlin Almond
Feb 18, 2019 -

Laird Noller Ford Topeka responded

Hello, this is Wayne the Service Manager at Laird Noller Ford. We sincerely apologize for the inconvenience in your 2010 Ford F-150. We take great pride in the vehicles we sell here and would love to discuss this further with you. Please give me a call at 785-235-9211.

February 08, 2019

Surprise charges My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even thou More

by kvalesan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
February 08, 2019

New seatbelt/ Oil change Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a tr More

by Mustanggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Laird Noller Ford Topeka responded

We appreciate the kind words regarding our service department. The customer and safety is our first priority!

February 08, 2019

Recall door latch scratched winshield Door still doesnt latch like it did after i brought it back next day. Car was outside window was cleaned after brought into service dept. for pick up More

by Superdodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Jackson II
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