Laird Noller Ford Topeka

2014 Ford Explorer Percy Mayfield knew his job and did it well. He gave me options and showed me exactly what I needed. Gary Williams was wonderful and kind. Percy Mayfield knew his job and did it well. He gave me options and showed me exactly what I needed. Gary Williams was wonderful and kind. More

Back for 2nd vehicle Jason was the salesperson who helped me both times. He actually listened to what I wanted and gave me options without being pushy. So far, I am happy Jason was the salesperson who helped me both times. He actually listened to what I wanted and gave me options without being pushy. So far, I am happy with my purchases. More

Misleading practices. Mislead me, chose $ over “Military Support”. Told me they were giving me a great offer, in support of the military, at about 6 pm. Sold the car before Mislead me, chose $ over “Military Support”. Told me they were giving me a great offer, in support of the military, at about 6 pm. Sold the car before 10 am the next day to someone else, before I could accept the offer. Did not call to give me choice, did not reply to messages, just let me know once I finally called them that they’d gone ahead and sold it to someone else. More

Met My Needs Our dealer Jason Woolington was awesome! He listened, super helpful, gave me time - provided excellent service but didn't hover. Shawn was awesome, t Our dealer Jason Woolington was awesome! He listened, super helpful, gave me time - provided excellent service but didn't hover. Shawn was awesome, too! Thanks! More

Staff was very friendly and knowledgeable about their vehicl No sales pressure.Very helpful in finding the right truck we wanted.Staff members made us feel welcomed from the start. Would recommend them to family No sales pressure.Very helpful in finding the right truck we wanted.Staff members made us feel welcomed from the start. Would recommend them to family and friends! More

Review I had a great experience, the staff was very friendly and very helpfull I would recommend to anyone who needed a new or used car. I had a great experience, the staff was very friendly and very helpfull I would recommend to anyone who needed a new or used car. More

Great A+++ Bryan found us exactly what we were looking for!! The whole process was fast and painless. We appreciate everyone’s friendly attitude and look forwa Bryan found us exactly what we were looking for!! The whole process was fast and painless. We appreciate everyone’s friendly attitude and look forward to purchasing our next vehicle from Laird Noller!! More

Typically a positive experience...not this time! I had called about a week ahead of time to schedule an appointment for an oil change. Prior to my appointed time, I received two email notifications. I had called about a week ahead of time to schedule an appointment for an oil change. Prior to my appointed time, I received two email notifications...one for verification of the appointment time and one stating a revised appointment time which was for the same time. While I waited for the vehicle to be serviced, I was approached about having the in-cabin air filter changed for a cost of $45.00. When the same man notified me that the service had been completed, he initiated a conversation that he had contacted the company with whom I had purchased a service package. He said that it was just for oil changes. I didn't understand his point because that is what I had called to schedule. Then I was presented with an invoice for approximately $79. When I questioned the difference between the price he had quoted me and the final invoice price, he told the cashier to reduce the amount of the labor. Once I got in my Edge, I noticed dirty hand prints all over the glove box. This is the first visit to the service center at Laird Noller Ford that left me disappointed. I quit taking our vehicles to Quik Lane on Wanamaker because I always felt we were up-charged for services provided and/or services were manufactured to increase the amount of the charges. Not a good time for this negative impression as I am nearing the end of my lease and will be making a new vehicle purchase. More

Bryan George sales rep We bought used 2015 Ford Escape Titanium. Great sales rep, love our new vehicle. Will be back and refer to others. Also, service area have been helpfu We bought used 2015 Ford Escape Titanium. Great sales rep, love our new vehicle. Will be back and refer to others. Also, service area have been helpful and very accommodating to our needs. More

More problems when I bring truck in Was told one thing when I bought truck and when it needed work was told something different. Plus things went wrong after each oil change Was told one thing when I bought truck and when it needed work was told something different. Plus things went wrong after each oil change More