Laird Noller Ford Topeka - Service Center

Chad in the service department was very patient and helpful to get the information I needed. helpful to get the information I needed. More

We were stranded in Topeka when the engine in our car failed on the Kansas Turnpike. We had it towed to Laird Noller Ford. Chad was very helpful in explaining what went wrong with our car and the cos failed on the Kansas Turnpike. We had it towed to Laird Noller Ford. Chad was very helpful in explaining what went wrong with our car and the cost to repair it. It took a couple of weeks but the car is running great. More

Got me in and out from oil change very satisfied with the quick service they provided quick service they provided More

Did a great job on my Ford Explorer. Fixed it and got it back to me the same day. Fixed it and got it back to me the same day. More

Don’t like going to service at car dealerships, it’s like going to the dentist. But this service experience was different. My service Rep. was Oscar Pardon, Oscar went above and beyond with the service he g going to the dentist. But this service experience was different. My service Rep. was Oscar Pardon, Oscar went above and beyond with the service he gave me. On a scale of 1-10 i give him 100! Thanks for your help Oscar, greatly appreciated. More

Great service personnel. Chad Kleppin is an asset to your organization - efficient, personable and knowledgeable. Chad Kleppin is an asset to your organization - efficient, personable and knowledgeable. More

My service was great. They do a good job keeping you informed. Chad let me know exactly how much my service would cost based on my description of a small problem and my s They do a good job keeping you informed. Chad let me know exactly how much my service would cost based on my description of a small problem and my standard service appointment. Once the problem was found he called me and told me exactly what the problem was and that it required one of the fixes we thought was necessary. They took care of it in less than an hour and had me on the road! More

Paige was very polite, professional and courteous. She kept me informed and went above and beyond to make the process easier. Highly recommend this dealership in all aspects. She kept me informed and went above and beyond to make the process easier. Highly recommend this dealership in all aspects. More

Should have bought a Toyota. Ford did not honor a warranty on a part that started failing during the covered period. (Cruise control module - $1,600. Also could not update the Ford did not honor a warranty on a part that started failing during the covered period. (Cruise control module - $1,600. Also could not update the GPS map after paying $100 for the software. There was NO going above and beyond and Let's Solve Your Problem. Even the coffee machine was out of service on my last day there. Not happy, and I don't really care for camping. More

Made appt by phone. Oscar met me when I arrived 5 minutes early. Not the assigned technician but he took care of the vehicle needs. Vehicle was ready when promised, 2 ho Oscar met me when I arrived 5 minutes early. Not the assigned technician but he took care of the vehicle needs. Vehicle was ready when promised, 2 hours later. I will be back. More