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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.9
427 Reviews

427 Reviews of Laird Noller Ford Topeka - Service Center

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May 06, 2019

Great Service People at Laird Noller fixed my truck after I had unfortunately hit a deer at 65 mph. The truck works perfectly and looks great too. More

by DJSCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Allen
May 07, 2019 -

Laird Noller Ford Topeka responded

So sorry to hear about this accident, and glad you are okay. Thanks for the 5-star review!

May 06, 2019

Great service Service was excellent, focused on what was needed, completed in a timely fashion while I waited in comfortable and convenient setting. I Recommend wit More

by rskenagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
May 07, 2019 -

Laird Noller Ford Topeka responded

We appreciate all referrals and recommendations! We look forward to seeing you again soon.

May 06, 2019

Great Service as expected- quick and convenient. Very busy with other customers waiting on vehicle service. Understand the wait time - with first come fir More

by F150 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
May 07, 2019 -

Laird Noller Ford Topeka responded

Thank you for the feedback, we truly appreciate it! We are always looking to improve and make our service departments the best they can be.

May 04, 2019

great customer service Always get the service time that works out for me. I'm greeted kindly and the work is done correct and in a timely fashion More

by rgilb48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
May 06, 2019 -

Laird Noller Ford Topeka responded

We truly appreciate you sharing the great review - we look forward to seeing you again soon!

May 04, 2019

Friendly and professional Everyone is very friendly. They listen to my concerns and explain what needs to be done. They do a very good job very through without any unnecessary More

by Sequinn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vandonge
May 06, 2019 -

Laird Noller Ford Topeka responded

Your safety is our main concern - thank you for trusting Laird Noller!

May 03, 2019

Great customer service Found the problem and fixed it.freindly service.got a loaner car and that was so helpful and easy service. It beats renting a car. Thank u for ur serv More

by Putputpatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
May 03, 2019 -

Laird Noller Ford Topeka responded

Thank you for having confidence & trust in Laird Noller - we really appreciate the 5-star review!

May 03, 2019

5000 mile service and ReCall My service writer Roland knew what needed to be done.I went home this was 10:00 AM that afternoon he called me. My truck was ready for pickup. He arra More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Laird Noller Ford Topeka responded

Wow - we will pass on to Roland and will continue the hard work. Thank you!

May 03, 2019

The works and alignment Had an alignment done and now have suspension noise that I've never had previously. They looked at it and said it's due to aftermarket parts. More

by Squeaky_f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Watson
May 03, 2019 -

Laird Noller Ford Topeka responded

Please call our Service Manager, Wayne, at your earliest convenience. He would like to discuss further - 785.235.9211.

May 03, 2019

Oil change Good service, great people, Rick is always friendly and knowledgable and makes sure you understand what is being done to your vehicle. Customer waitin More

by rsspilker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
May 03, 2019 -

Laird Noller Ford Topeka responded

We strive to make your experience the best it can be - thank you for the great review.

May 03, 2019

Recall Was great at setting up appointment and making sure the work was done. Also helpful in ride back home and pick up to pick up truck. More

by Buzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
May 03, 2019 -

Laird Noller Ford Topeka responded

Our courtesy drivers make it convenient for you to keep up with your busy life. Thank you for your business!

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