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Laird Noller Ford Topeka - Service Center

Topeka, KS

4.0
431 Reviews

431 Reviews of Laird Noller Ford Topeka - Service Center

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November 10, 2018

Great coustomer service This dealership is a great place to take your vehicle and have service work done. Rolland was a very helpful and super informative service advisor. More

by Ezguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2018

They did a great job. They couldn't have been any faster They got our bumper in had it painted before having me bring my vehicle in. They were able to do repair in one day. They did a great job. More

by crpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McWilliams, Caitlin Almond, Terry Allen
November 09, 2018

Routine The Works (oil change and more) I dropped off my car for her routine oil change . They had my car for four hours plenty if time for a thorough job. A couple if days after the oil ch More

by Slfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smith, Greg Hanna
November 08, 2018

Windshield replacement I had called to get a quote on windshield replacement for my car. Was told $490 plus tax if the black sides needed replaced. I then called two other c More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 20, 2018 -

Ford responded

I’ve since talked with the service manager and he made things right. I will continue to go to Lard Noller for our service needs.

November 07, 2018

Service Department Steve May and Wayne Stallbaumer make you feel like your problem is the only think they have to work on that day. I had my truck in for a check up, the More

by xxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
November 07, 2018

Broken down near Tooeka. My truck died just east of Topeka and the tkw truck took us to LN Ford. Kt was after hours, so it didn't get looked at until the next AM but was dia More

by Carfamjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

Great Service My dad is a Ford Manager so I have a pretty good idea of how customer service should be and Rick went above and beyond. More

by fingang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
November 06, 2018

Always prompt and customer focused Dealer and Employees always prompt and customer focused. From Sales Service Finance down to courtesy drivers. My last 2 cars from Noller Ford and th More

by LoriC2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Williams, Douglas Duffy
November 06, 2018

Overpriced and got one of the diagnostics wrong. Tried to sell me on a exhaust manifold which wasn’t the issue. Took it to local shop and had the issue resolved More

by Stephone.stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Scott Watson, Rick Vandonge
November 06, 2018

Tire & Lugnut Nightmare Was told at prior appointment that since my tires had lasted little over 1/2 of their “guaranteed” mileage a new set would be pro-rated at 50%. Next a More

by kudrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know - no employee in particular
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