Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Laird Noller Ford of Lawrence
Lawrence, KS
1,444 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
November 23, 2013
I knew what i wanted when i walked in the door. They made it easy, negotiated fairly, and helped me seal the deal within 3 days. Laird Noller has always been my service department, and has always provided gr it easy, negotiated fairly, and helped me seal the deal within 3 days. Laird Noller has always been my service department, and has always provided great service. My old Protege is at 135K and running strong, and has been passed on to a friend. I really love my new car; it's just what i wanted! Thanks, Mike Brady! Your help setting up the phone/bluetooth was really appreciated! More
by rebeccasquatter
Employees Worked With
Michael Brady, Alex Marfise
Helpful November 23, 2013
The customer service was excellent!! We would most definitely refer others to this dealership for both sales and service. We have used the service department for years and have been happy. definitely refer others to this dealership for both sales and service. We have used the service department for years and have been happy. More
by Marino4
Employees Worked With
Jeff Kirwan, Jerry Hall, Cody Reich
November 21, 2013
My experience with purchasing a vehicle at Laird Noller was great. Mike was a great help and very patient with me. Definitely more friendly than other dealerships. was great. Mike was a great help and very patient with me. Definitely more friendly than other dealerships. More
by jennisegraves
November 20, 2013
Great service! Very friendly staff! They stayed after Great service! Very friendly staff! They stayed after hours to accommodate me! Quickest online response compared to other dearler sites that I view Great service! Very friendly staff! They stayed after hours to accommodate me! Quickest online response compared to other dearler sites that I viewed! Love my new Mazda CX-7! Thank you! More
by jocojersey
Employees Worked With
Greg Cooper
November 19, 2013
I am a repeat buyer at Laird Nolle Ford (4 vehicles in the last 7-8 years) because, in part, of the terrific service we have received. I also have had excellent experience with the Ford and Mazda vehicl the last 7-8 years) because, in part, of the terrific service we have received. I also have had excellent experience with the Ford and Mazda vehicles we have purchased. Having said that, if the service at Laird Noller were not as good as it is, I'd be shopping for my Ford/Mazda elsewhere. However, the staff are friendly, competent, and professional and they have won my loyalty to return for my next new car purchase. I would not hesitate to recommend this dealership to a friend. More
by LDreyfus
Employees Worked With
Cody Reich, Marc Hauser, Jeff Kirwan, Jerry Hall
November 16, 2013
Excellent service. Was very laid back during the test drive which was highly desired. Always kept in contact with us. I would definitely buy my next vehicle from him. drive which was highly desired. Always kept in contact with us. I would definitely buy my next vehicle from him. More
by lkeltner
Employees Worked With
jerry hall, Jerry Hall
November 16, 2013
I was trying to find a vehicle to replace the 2006 Pontiac Vibe who sacrificed herself for me on the I-70 turnpike last week. The replacement had to have the comfort and visibility of the Vibe without Pontiac Vibe who sacrificed herself for me on the I-70 turnpike last week. The replacement had to have the comfort and visibility of the Vibe without the bumpy suspension and road noise and decent gas mileage. Several dealers put in time looking for this imaginary vehicle for an individual who earned the nickname "Goldilocks" (as in the 3 bears). Then I met Matthew Bigelow, Automobile Guide extraordinaire at Laird Noller on 23rd St, my last stop before heading to Kansas City. Matt presented himself in a professional manner, incredibly polite with a great sense of humor that he managed to sustain throughout this ordeal. We weren't able to find a suitable vehicle in my price range that first day, but I decided that I would buy a vehicle from this dealership, saving me a trip out of town.To make a long day/story short, I happily drove home in my new, pre-owned certified(!) Hyundai Santa Fe. More
by LisaB60
Employees Worked With
Matthew Bigelow
November 14, 2013
Jerry Hall and Cody Reich did all they could to help me get the car I wanted. They never gave up and gave me an awesome deal on my trade in. I highly recommend them. get the car I wanted. They never gave up and gave me an awesome deal on my trade in. I highly recommend them. More
by Cblaski
Employees Worked With
Jerry Hall
November 13, 2013
The new car experience we had at this dealer was excellent. The customer service we received in this purchase was excellent. I will go back when it's time to purchase another vehicle. excellent. The customer service we received in this purchase was excellent. I will go back when it's time to purchase another vehicle. More
by Mollydeedee
Employees Worked With
Josh Hoke
November 12, 2013
I have had several services done with Laird Noller's service department since I bought a used car from their dealership a few months back. Every time they have provided timely service and great customer service department since I bought a used car from their dealership a few months back. Every time they have provided timely service and great customer service. They have stuck to doing work which is covered under my service contract, so there has been no hidden costs or surprises. I started building my relationship with the people in the service department from the day I bought my used vehicle, and I immediately felt that I could trust them and their services. I've had several over the phone and in person dealings with Wade, and he has become my go to guy. He learned my schedule and always has things done on my time. This is the best shop I've visited in Lawrence and I will continue to use them beyond my service agreement. More
by Kiramonet
