Lake Chevrolet

They greeted me and were very friendly. The wait time for the service work was acceptable. The wait time for the service work was acceptable. More

Bought the truck and got 40 miles from the dealership and engine light came on. Called salesman, said to take it to any dealer that honors carbravo warranty. Find a dealer an hour and a half north and take i engine light came on. Called salesman, said to take it to any dealer that honors carbravo warranty. Find a dealer an hour and a half north and take it up there . Bad coolant bypass valve but its covered under the factory warranty the truck still has so we could have taken it to our local dealer 10 mins away. The finance guy never said it had a factory warranty, probably because he was trying so hard to sell me an extended warranty. So the dealer that fixed it wondered how they could even sell the truck in this shape. No recent oil change, 30% fuel filter life, 10% air filter life, open recall that was never resolved, and the best part………aftermarket level kit that was improperly installed and the bolts of which have chewed through the cv axle boots on both sides. So thats a $2000 repair that no warranty company will cover because it was caused by an improperly installed aftermarket part. Needless to say Im not happy, something like this should have been found during the presale inspection. Update: so Matt in sales contacted me and we set up a time to bring the truck back. They ran it through their shop and rectified the situation and did an inspection on the vehicle. At this point I am satisfied and glad they stepped up to the plate. Still irritated that the first 2 weeks we had the truck it was in a shop the whole time bit its all about how you deal with a problem and how they handled it says alot about their dealership More

Location, took me on time for my appointment, in the past have used the take u home & bring u back service when the car was finished, that was great! Friendly driver & Jose was friendly too. have used the take u home & bring u back service when the car was finished, that was great! Friendly driver & Jose was friendly too. More

Took my vehicle in to get a full detail. $400 later there were still bugs and dirt on the grill, debris still under the floor mats, gunk in the bottom of the cup holders, a black mark on the $400 later there were still bugs and dirt on the grill, debris still under the floor mats, gunk in the bottom of the cup holders, a black mark on the paint and more. Reached out online to have the service manager contact me, and still haven’t gotten a response. Was told by the advisor that I shouldn’t take my vehicle to a dealer to get it detailed because they are expensive and don’t specialize in details. He said that’s why the vehicle wasn’t fully clean and not to expect so much in a detail job from a dealer. More

Matt and Rodrigo were attentive and very thorough with answering all of my questions. I never felt pressured by anyone and I had a very pleasant buying experience with Lake Chevrolet. answering all of my questions. I never felt pressured by anyone and I had a very pleasant buying experience with Lake Chevrolet. More

Working with Cameron was the first time at this location a service person has been helpful and accommodating. Truly the first good experience I have had at the service department in the 8 years since purcha a service person has been helpful and accommodating. Truly the first good experience I have had at the service department in the 8 years since purchasing my car at the location. More

John is professional. Always keep us in the loop when our Tahoe is in for work. We love lake Chevrolet Always keep us in the loop when our Tahoe is in for work. We love lake Chevrolet More

Our sales person, Carly McFadden was very helpful in setting up and explaining all of the options in our new Equinox. Dan Garcia went the extra mile trying to find the specific vehicle we were looking setting up and explaining all of the options in our new Equinox. Dan Garcia went the extra mile trying to find the specific vehicle we were looking for. When that couldn't happen he worked with us to find a suitable substitute. More

It's great customer service, responsible price and proofficial service Absolutely I will be returned custom proofficial service Absolutely I will be returned custom More

No pressure to buy, straight forward, no pressure to purchase add ons and extended warranties. purchase add ons and extended warranties. More