Lake Chevrolet

It was fine Jose was professional and courteous. He explained how using my GM points worked. It was all good He explained how using my GM points worked. It was all good More

I appreciate the team understood what I was looking for and cared enough to help me find the right vehicle and deal for me. They were honest and upfront with no bait and switch to just get me in the door. and cared enough to help me find the right vehicle and deal for me. They were honest and upfront with no bait and switch to just get me in the door. I cannot say I have and that experience everywhere I have vehicle shopped. Keep up the great work Lake Chevrolet. More

Dealership is always clean and everyone is courteous and professional. The water and soda while you're waiting is an added bonus. professional. The water and soda while you're waiting is an added bonus. More

I enjoyed my experience but wish it would have faster the finance area was too busy. finance area was too busy. More

Very professional Information relayed was clear and nothing surprising vehicle feels good as new Excellent job nothing surprising vehicle feels good as new Excellent job More

Failed to disclose crucial parts that needed replacement when purchased including the battery, the timing kit, brakes, rotors and the entire exhaust system (which was completely rusted through). The "brand when purchased including the battery, the timing kit, brakes, rotors and the entire exhaust system (which was completely rusted through). The "brand new top of the line" (their words, not mine) didn't;t even last 5 years. What is even more pathetic is that in 6 years, I didn't even put 40k miles on it, never missed an oil change and kept in a garage when not in use to protect to from bad weather. So much for, "top of the line" Let me guess, the "guaranteed lifetime warrantee on the exhaust system was a complete lies as well? Utterly failed to diagnose the scraping/knocking noise the car makes that was reported to them nearly on day one, which they have repeatedly denied even though one of their own mechanics listed it on the receipt for my very first oil change. It still makes the noise 6 years later (lots of witnesses) and they still refuse to take accountability for it. Then for some unknown reason, the dealership calls and mocks me about it and when I confronted the associate it about it, he disconnected the call. The manager refused to come to the phone blaming it on an alleged, "AI system" that for some reason answers as Pam, doesn't identify itself as an answering service and is sentient enough to giggle when a customer is frustrated and can't seem to recognize when a call is urgent and transfers to random voicemails (10 times!) without a single employee answering any of them. The manager never called back despite all the urgent messages and then claimed to be the victim because I expressed my frustration at their lack service and extreme lack of accountability. Months later, they STILL show no remorse and still refuse to offer no solutions or take any accountability. I want my money back for this of junk and the money from the repairs I was forced to pay due to their failure to disclose. I will take the money and purchase from a competitor. A person can't get much worse service than this. It looks like I'll be seeing their big GM bosses in court due to this dealership's complete and utter failure in both sales and service. BUYER BEWARE!!! More

Cecelia was very pleasant to deal with ! She said they would honor the price from the website which I relayed to them over the phone and they did! She said they would honor the price from the website which I relayed to them over the phone and they did! More

Great dealership. Friendly and professional staff. Easy to work with. This is our dealership of choice to work with. Have purchased many cars from them. Friendly and professional staff. Easy to work with. This is our dealership of choice to work with. Have purchased many cars from them. More

Law Chevrolet went out of their way to patiently pull up a number of vehicles for my mom to look at. They were kind, knowledgeable, and truly enjoyable to work with. a number of vehicles for my mom to look at. They were kind, knowledgeable, and truly enjoyable to work with. More

Natalia is awesome to work with,she knows how to get things done! Natalia is awesome to work with! things done! Natalia is awesome to work with! More