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Lake Chevrolet

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
5,221 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,221 reviews

December 07, 2023

good service, they explained the problem well to me and it was efficient thank you. More

by Mariamunguia678@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2023

Lake Chevrolet is the best dealership around if you are looking for a great deal! This was the 2nd vehicle I have purchased from them and I am a happy customer! Everyone is so friendly as soon as you walk More

by toddjenson2257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
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Dec 09, 2023 -

Lake Chevrolet responded

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2023

Terrible service. They tried to charge me twice for something that my car did nothing to do with my car. All they want is money I will never ever go to another Chevy d More

by fordmarie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Lake Chevrolet responded

We are truly sorry to read about your recent experience. It's disheartening to learn that you felt our service was not only unsatisfactory but also distrustful. Our goal is to provide honest, knowledgeable, and respectful service to all our customers. The issue of being charged incorrectly is particularly concerning. We assure you that our intent is never to charge customers for services or repairs that are unnecessary. We would like to investigate this matter thoroughly to understand what went wrong and ensure it doesn’t happen again. Your comments about our staff's attitude and expertise are also taken very seriously. We strive to have technicians who are not only skilled and knowledgeable about cars but are also attentive and caring towards our customers' needs and concerns. Thank you for bringing these issues to our attention.

December 05, 2023

The people that work in customer service was patient car and excellent customer service all of them I will recommend people to them More

by lisa.thaxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Schlicht, Caleb Repinski, Antonio Grzeca Strodthoff
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Dec 08, 2023 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

I took my car in to have an oil change and to diagnose soft clunking in the rear end it was found that the shocks were leaking so I let them replace them thinking that that would be the fix but it really More

by bibi0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Lake Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 281-5000 when you have a chance. Thank you, and we look forward to hearing from you.

December 05, 2023

It's very unorganized I was very frustrated while I was there and very irritated This surveys also stupid More

by pavlakdenise
Recommend Dealer
No
Employees Worked With
Lucas England, Lucas England
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Jan 04, 2024 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback, though we are disheartened to hear about your frustrating experience. Our goal is always to provide a well-organized and comfortable environment for our customers. Your comments regarding the organization and your irritation are concerning, and we take them seriously. Could you please provide more specific details about what aspects of your visit were unorganized or frustrating? This information will be invaluable in helping us understand where we need to improve. Regarding the survey, we apologize if it came across as inconvenient or unhelpful. We strive to make our feedback process as straightforward and valuable as possible, both for our customers and for us in gaining essential insights. If there are particular aspects of the survey that you found bothersome or unnecessary, we would be grateful to learn more so we can make necessary adjustments. We are committed to resolving any issues you faced and ensuring that your next experience with us is a positive one. If you're willing, we'd appreciate the opportunity to discuss this further and see how we can make things right for you. Please feel free to reach out to us directly at 414-281-5000. Your satisfaction is our priority, and we hope to have the opportunity to demonstrate our commitment to quality service and customer care

December 05, 2023

She was very pleasant Fast service dealership was clean everyone was helpful Nothing else to say More

by laureennoble
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
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Dec 06, 2023 -

Lake Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

December 05, 2023

Cameron explained things to me very well! ! He was very pleasant and kept me informed!! More

by Perkinsyolanda0816
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Allen
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Dec 07, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! We sincerely value your business and look forward to your next visit!

December 05, 2023

Everyone is helpful, friendly and efficient. The dealership is very clean and pleasant to visit More

by rgaeth1
Recommend Dealer
Yes
Employees Worked With
Juliana Martin, Juliana Martin
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Dec 07, 2023 -

Lake Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

December 05, 2023

Service tech forgot to turn off maintenance required light had to go back in and have him do it. Also took almost 2 hrs for a oil change. Not acceptable More

by patty7582
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Report | Print
Dec 06, 2023 -

Lake Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

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