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Lake Chevrolet

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
5,220 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,220 reviews

April 07, 2025

Dropped off car right at appointment time. was told it would be about 45mins-1 hr so we went to nearby restaurant. An hour went by and we stopped back to see if car was done. they said they di More

by danaramirez416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikhail True
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Apr 10, 2025 -

Lake Chevrolet responded

We truly appreciate you taking the time to share your experience, and we want to start by sincerely apologizing for the lack of communication during your recent service visit. Being told your vehicle would be ready in an hour, only to wait nearly seven without any updates, is unacceptable, and we completely understand your frustration. This isn’t the experience we want anyone to have, and we’re actively reviewing what happened internally to ensure it doesn’t happen again. Communication is a critical part of customer service, and we clearly fell short here. Did you happen to speak with a manager about this at any point, or is this the first time it’s being brought to our attention? If you’re open to it, we’d really appreciate the chance to speak with you directly and work to make things right. Please feel free to message us your preferred contact info if you'd like to continue the conversation. Thank you again for the honest feedback. We take it seriously and are committed to improving.

April 07, 2025

Always been taken care of 10 out of 10. Always done before expected. Nick Harmon is the best!!! More

by Jnetzel3
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
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Apr 07, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you've consistently had a great experience at Lake Chevrolet. We're glad Nick was able to provide you with the top-notch service you deserve. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

April 07, 2025

I have been buying cars on and off for fifty years and Omar is the best salesperson I have come across in that time. He knows his product and did a great job explaining the new technology to me and promis More

by gregorydauterman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We appreciate your kind words about Omar and are thrilled to hear that he provided you with excellent service while explaining the new technology. At Lake Chevrolet, we pride ourselves on having knowledgeable team members who genuinely care about our customers. We look forward to assisting you again in the future. Please don't hesitate to reach out if you need any assistance! Sincerely, The Team at Lake Chevrolet

April 06, 2025

Very easy business to deal with. Great service from start to finish. Very happy with my purchase. Friendly yet professional in all aspects. More

by mrebee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Neuses
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Apr 06, 2025 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Lake Chevrolet. Our team strives to provide friendly and professional service, and we’re glad to know you are happy with your purchase. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

April 05, 2025

I was kept informed about everything. Very pfofessional and nice to work with. Loved the return rental service they offered. More

by P.hanson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikhail True
Report | Print
Apr 06, 2025 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated the professionalism and communication during your experience at Lake Chevrolet. It's great to know you loved our return rental service as well. We look forward to working with you again in the future! Sincerely, The Team at Lake Chevrolet

April 04, 2025

I am so happy with my Malibu purchase. Great and friendly service at a great price. I will be coming back to get a few small spots touched up. Thank you Lake Chevrolet!! I will recommend y More

by zoskemaria7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Nickel
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Apr 05, 2025 -

Lake Chevrolet responded

Thank you, Maria, for your wonderful review! We're thrilled to hear that you're happy with your Malibu purchase and that you received great and friendly service at Lake Chevrolet. We appreciate your recommendation and look forward to welcoming you back for those touch-ups. Don't hesitate to reach out if you need anything else! Sincerely, The Team at Lake Chevrolet

April 03, 2025

Great service and Great team all went smoothly ! ! Highly recommend Lake Chevy . Their Team will handle all your needs. More

by scottfxdwg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Lake Chevrolet responded

Thank you for the wonderful review! We appreciate your kind words about the great service and team at Lake Chevrolet. We're thrilled to hear that everything went smoothly for you. If you have any needs in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

April 02, 2025

I originally had spoken to multiple employees. That told me my service would be covered under my warranty.Insurance plan come to find out.It wasn't and it would cost me $800.I feel like I was swind More

by wesabuya
Recommend Dealer
No
Employees Worked With
Craig Pozarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pozarski
Report | Print
Apr 10, 2025 -

Lake Chevrolet responded

We’re very sorry to hear about the confusion and frustration regarding your service and warranty coverage. We understand how upsetting it is to be told one thing and then face an unexpected cost, that’s never the experience we want for any of our customers. It’s important to us to look into this further. Has anyone from our team followed up with you directly about this situation? If not, please feel free to send us a message with your preferred contact information so a manager can reach out and review the details with you. We truly appreciate your feedback and would like the opportunity to clarify and make things right if we can.

April 02, 2025

John had the time required for estimate correct. .recall caused software to show incorrect values. Metric instead of english.. More

by kcsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Apr 03, 2025 -

Lake Chevrolet responded

Thank you for sharing your experience with us. We appreciate your understanding regarding the software issue and the importance of accurate estimates. If you have any further concerns or need assistance, please feel free to reach out to Lake Chevrolet. We’re here to help! Sincerely, The Team at Lake Chevrolet

March 30, 2025

Fantastic service . Would recommend highly to others. Ask for Drew. Very nice to work with More

by karpenkatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Leszczynski
Report | Print
Mar 30, 2025 -

Lake Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team, especially with Drew. Your recommendation means a lot to us at Lake Chevrolet. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

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