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2,637 Reviews of Lake Chevrolet - Service Center
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May 08, 2024
I was saying he was very sarcastic and rude and not knowledgeable when it comes to explaining car repairs to you knowledgeable when it comes to explaining car repairs to you More
by kamazenmickey
Verified CustomerEmployees Worked With
Other Employees :
John Webler, Lucas England, Juliana Martin, Jonathan Colin
May 06, 2024
Great job and good customer service. I would come back to get my car serviced again I would come back to get my car serviced again More
by Toddchatman20
Employees Worked With
May 06, 2024
I had my car towed to Lake because a pothole blew out my tire and I wasn’t near my home. Initially on the phone, before my car was there, they seemed very accommodating, promised the tire would be replaced tire and I wasn’t near my home. Initially on the phone, before my car was there, they seemed very accommodating, promised the tire would be replaced that day. Once they had my car, it went downhill. They then said there was a “mix-up” with the tires and they wouldn’t be able to get it until the next day. Their shuttle service had ended for the day so I had my friend drive me home. I had to get a ride to work the next day, and then used their shuttle service to pick me up from work. That driver was irritated when I got in the car even though it was 1 minute after the time I confirmed earlier in the day. After becoming initially quoted at $40 labor upon signing, I was then informed the tire would be $300. What I was ultimately charged was $430. We will never go back. More
by Untrusting
Employees Worked With
May 03, 2024
I typically don’t have issues but I received a message from Nick that I needed to schedule an appt for my recall. I did and then when I got to the dealership, was told they couldn’t do it because they had from Nick that I needed to schedule an appt for my recall. I did and then when I got to the dealership, was told they couldn’t do it because they had to order the part first. What?? Why wasn’t that done before I got there? I had my dad come as well to pick me up (due to the service taking a few hours) and I had to tell him that he wasted his time because I didn’t need a ride home. I was told to come back the next day for the service. I did but ultimately wasted 2 days at the dealership dealing with this. The process should be a lot easier. No complaints with Cameron. He was wonderful and wasn’t the one that set up my appt originally. More
by SARAHB0821
May 03, 2024
Very quick service - has an oil change and tire rotation. Service staff friendly. Answered our questions. Service staff friendly. Answered our questions. More
by jontra
Employees Worked With
May 02, 2024
Good job, lovely people. Great atmosphere! Would highly recommend. The car wash at the end is a nice touch! Great atmosphere! Would highly recommend. The car wash at the end is a nice touch! More
by 2016sonic
May 02, 2024
Lake Chevrolet was able to schedule same day service to bring my vehicle’s maintenance schedule current and replace my failing tire pressure sensors. Lucas explained everything thoroughly and offered me op bring my vehicle’s maintenance schedule current and replace my failing tire pressure sensors. Lucas explained everything thoroughly and offered me options. This was my first visit to Lake and I was treated like a long-time customer. I look forward to going back to Lake Chevrolet for all my vehicle’s service needs! More
by gumbyfan17
Employees Worked With
Lucas England
