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Lake Country Toyota
Baxter, MN
812 Reviews
At Lake Country Toyota, we greatly value our customers’ business and consistent loyalty. Over the years, the local Baxter community has treated us well, and we try our best to return the favor. In doing so, we’ve made impeccable customer service our top priority.
We make it a point to always offer customers our best price first, avoiding the haggling process you’ll find at many other dealerships. We don’t think you should have to negotiate to get the best price on your new car — we would rather give it to you up front and avoid any hassle. In fact, we like to think that the entire experience at our dealership near Longville is fairly relaxed. Our sales team is comprised of the finest automotive experts in Minnesota, and they’re here to patiently answer all your questions while assisting you. We ensure your satisfaction by compensating our sales team based on how happy you are with your experience, rather than how much you spend at our dealership.
If you’re purchasing a new car, we’ll assess the value of your trade-in with our interactive appraisal process so you get the most for your vehicle. We offer competitive rates based on the vehicle’s current market value, and will purchase your car even if you choose not to buy one from us. We do our best to make the entire car-buying process simple and affordable, so your work is minimized. Our sales team will provide financial solutions that meet your budget, because we want to see you drive away excited about your purchase.
Best of all, we’re here for you when you need us. If you’re dissatisfied for any reason, we have a three-day/300 mile exchange policy. Plus, our dependable service center is sure to have hours convenient for your schedule. Visit Lake Country Toyota, conveniently located at 7036 Lake Forest Rd in Baxter. Trust our Toyota dealership serving Nisswa to treat you right!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 812 reviews
April 22, 2026
I am writing to formally express my dissatisfaction regarding the handling of my vehicle repair and the repeated inconvenience I have experienced with service completed at Lakes Country Toyota in Baxte regarding the handling of my vehicle repair and the repeated inconvenience I have experienced with service completed at Lakes Country Toyota in Baxter, Minnesota. Before purchasing this vehicle approximately one year ago, I did extensive research and spoke with many people about Toyota’s reputation for quality, reliability, and customer service. Based on those conversations and Toyota’s strong reputation, I expected a much higher standard of care than what I have experienced. Unfortunately, my recent experience has not lived up to what was represented. On March 26th, I brought my car in because water was leaking into the vehicle. I was later scheduled for an appointment on April 6th, when I was told by Justin that the windshield would be sealed and that I would have the car back the same day. On April 7th, I was informed that the headliner had been cleaned, but the vehicle could not be tested due to drying time. On April 8th, I received a call at approximately 3:30 PM stating that the car would be ready on April 9th. However, just 30 minutes later, I was told the car was ready for pickup that same day. After leaving the dealership, I noticed dirty finger marks inside the vehicle and had to return immediately. I spoke with another employee on site and left the car again so the headliner could be cleaned. On April 9th, Justin called and informed me that the vehicle had been detailed and washed. However, I was also told that water was still leaking into the car, meaning the original issue had not been resolved. On April 13th, I called with multiple questions regarding the future repair plan for my vehicle due to the ongoing unresolved problem. My questions included whether there was a risk of mold or mildew from not replacing the headliner completely, whether any water had reached electrical components or wiring and could lead to future electrical issues, whether a warranty extension would be available due to this issue, whether all repairs had been fully documented, what support would be available if the issue returned after the warranty period, and whether this problem could affect the vehicle’s trade-in value. The Fixed Operations Manager was not able to provide clear answers to these concerns. On April 17th, I was informed that the car was ready to be picked up. When I arrived to collect the vehicle, the employee assisting me appeared surprised that I was there and did not realize another employee had already called to inform me it was ready. In addition, the paperwork was incomplete, which caused further unnecessary waiting and delay. I then contacted Abra to better understand what repairs had actually been completed and was told that a seam sealer had been used. When I picked up the car on April 18th, I could still clearly see where the dirty headliner marks had been cleaned, and I also found footprints on the seat. While I was able to wipe the footprints off myself, this level of carelessness is unacceptable. I am also concerned that if the areas visible to the eye were not properly cleaned, then the headliner areas above the visible surface may not have been properly cleaned either. Because of this lack of confidence, I have decided to seek another professional to detail the visible interior areas of my vehicle at my own expense. Overall, this experience has involved poor communication, multiple delays, unresolved repair concerns, incomplete coordination between staff, and a lack of respect for the cleanliness and condition of my vehicle while in your care. I expected professional service and proper handling of my car, and unfortunately that did not occur. More
by mostendorf99
Verified CustomerEmployees Worked With
Justin Winter
April 21, 2026
Communication was great and friendly. Sales was more than willing help and show the truck to me. The only thing that kind of bothers me is that the manager requested that I don’t pay off Sales was more than willing help and show the truck to me. The only thing that kind of bothers me is that the manager requested that I don’t pay off the loan unit 90 days. More
by davidflom
Employees Worked With
Meadow Christensen
April 20, 2026
Great experience from start to finish with Lake County Toyota, professional, knowledgeable staff. Enjoyed the process from start to finish. Toyota, professional, knowledgeable staff. Enjoyed the process from start to finish. More
by tyler@growbrainerdlakes.org
Employees Worked With
April 19, 2026
They are very helpful and willing to help you find a car. They are very informational. They are very informational. More
by tashajohnson2295
Employees Worked With
April 18, 2026
The dealership is nice. I would definitely use a different sales man if I could do over. He never got back to me when he said he would. I would definitely use a different sales man if I could do over. He never got back to me when he said he would. More
by tomkarisand
Employees Worked With
Kyle
April 18, 2026
After three Toyota Camrys over the last 25 years switching cars was daunting but between Sam and our sales guy Kole, we were able to get into a Ruby Red RAV4 that seems like the perfect car for us. switching cars was daunting but between Sam and our sales guy Kole, we were able to get into a Ruby Red RAV4 that seems like the perfect car for us. I've been coming to Lake Country Toyota since 2005 for vehicle upgrades and service and have always been very pleased. More
by HAGELIES
Employees Worked With
Sam Coler, Justin Winter
April 17, 2026
Very professional. Appreciated the ability to discuss privately when needed. Worked with 3 personnel and all were professional, knowledgeable, and very attentive. Appreciated the ability to discuss privately when needed. Worked with 3 personnel and all were professional, knowledgeable, and very attentive. More
by LKMB1951
April 16, 2026
I have a problem with the dash board warning lights flashing, it is intermediate so your service dept could not figure it out. I got the car back and the next morning it was right back to blinking aga flashing, it is intermediate so your service dept could not figure it out. I got the car back and the next morning it was right back to blinking again, signaling the car is about to self destruct unless I get it into the dealer right away. The flashing stopped about an hour and half later and then again this morning it began flashing again until I drove about an hour then it quit. I am sure I am not the only one to have this problem and odviously it is not going away. What to do? I guess I will be leaning on your service people to figure it out. Less than 30,000 miles on Tacoma More
by john
Employees Worked With
brian andrews
April 16, 2026
Always great service, I have been coming to this dealership for years. I have one closer but would rather drive 65 miles to go to this one dealership for years. I have one closer but would rather drive 65 miles to go to this one More
by erjurgenson
Employees Worked With
