Lake Country Toyota

This is the second vehicle we have bought from Toyota in the last 2 1/2 years . Our salesman Damon K went above and beyond to find what we wanted and in the price range we asked for. Very happy with his exc the last 2 1/2 years . Our salesman Damon K went above and beyond to find what we wanted and in the price range we asked for. Very happy with his excellent service. Would recommend him to anyone and will go back if needing another vehicle when needed. I have never been more satisfied with a salesman. Very satisfied. More

Jordan did a great job of delivering the vehicle quickly and efficently. Thank you Janyce and efficently. Thank you Janyce More

Easy straightforward dealing with no hassles. Kept us updated on te projected arrival of our vehicle. Ready as promised. Kept us updated on te projected arrival of our vehicle. Ready as promised. More

Cally was very pleasant and helpful. I was very grateful that she handled all technology issues and explained how everything worked. I was very grateful that she handled all technology issues and explained how everything worked. More

Brian and Chad were very instrumental in helping us buy a car from another state! car from another state! More

The service advisor Taylor was condescending and off putting. It wasn't until I involved our salesman person, Jordan Martin, Jordan Reyonds, and Master Technition Tim that my car went in for service. putting. It wasn't until I involved our salesman person, Jordan Martin, Jordan Reyonds, and Master Technition Tim that my car went in for service. More

The people here are great but they are understaffed. When my vehicle needed service, the closest appointment I could get was two weeks away. When I arrived early for my appointment, they weren't able When my vehicle needed service, the closest appointment I could get was two weeks away. When I arrived early for my appointment, they weren't able to take the car in until well after the appointed time. In addition to an oil change and tire rotation there was additional service needed that they said would only extend the time by 5-10 minutes. (done while oil was draining) Our vehicle was available 90 minutes after the appointment began. The main advantage of an appointment is to ensure that service begins on time and they were not staffed for this to happen. I will continue to bring my vehicle there, but I will do my best to avoid having any appointments elsewhere afterward. More

Jordan Martin was helpful and knowledgeable from the moment we entered Toyota in Baxter Minnesota. I am very happy with my new purchase! moment we entered Toyota in Baxter Minnesota. I am very happy with my new purchase! More

Taylor Westom and the entire service team care about their customers and make sure that they fully explain the details of necessary repairs. I feel very confident that the team are doing all of the rig their customers and make sure that they fully explain the details of necessary repairs. I feel very confident that the team are doing all of the right things to keep my vehicle running optimally. Thanks to Taylor for a very good experience! More

The SERVICE Center employees were much more friendly than the SALES Department employees. During the purchase of a Highlander at Lake Country, without informing us, the sales department place an electronic the SALES Department employees. During the purchase of a Highlander at Lake Country, without informing us, the sales department place an electronic image of our signatures on over 20 documents that we never even saw! I was not even aware of these documents, until two weeks later, when I asked a question about the warranties that I had been misinformed about. More