Lake Country Toyota

Cory Wellman(Salesman), Dan(New Car Sales Manager) and Bob(Business Manager) were all great to deal with as always. Cory is very knowledgeable, honest and transparent and during the process. This was our Bob(Business Manager) were all great to deal with as always. Cory is very knowledgeable, honest and transparent and during the process. This was our third vehicle purchase from Cory and Lake Country Toyota. Great car buying experience, highly recommend them for your next vehicle!!! More

We worked with Shayla Kelps through the purchasing process of our SUV. She was top-notch, and we couldn't have been happier with her service and knowledge. We highly recommend Shayla Kelps! process of our SUV. She was top-notch, and we couldn't have been happier with her service and knowledge. We highly recommend Shayla Kelps! More

Recently worked with Cory Wellman to purchase a vehicle. From start to finish, the process was one of the smoothest we've had in a long time. Our experience with Cory, and all the members involved, was pr From start to finish, the process was one of the smoothest we've had in a long time. Our experience with Cory, and all the members involved, was professional, personable and overall, very good. More

Worked with Cory Wellman to secure a 2023 Toyota Rav4. within a few days he had found one to our specifications, however it was two months out. We reserved the vehicle and a couple days later Cory informe within a few days he had found one to our specifications, however it was two months out. We reserved the vehicle and a couple days later Cory informed us a buyer had cancelled out on a vehicle that had been reserved. We liked the color and options and purchased it. My wife closed the deal and she was very happy with the process. Cory went above and beyond to acquire a vehicle for us. My wife is extremely happy with her experience at LakeCountryToyota. More

When you spend $70,000+ on a vehicle you think they would send in the title right away or within the same week. Nope they didn’t send it over until after it was expired and now we have to spend more money to send in the title right away or within the same week. Nope they didn’t send it over until after it was expired and now we have to spend more money to get another 30 day temp since the dealership won’t. All because of them being lazy More

Amazing experience purchasing my 1st Toyota. Kole was a great guy to work with and very patient with me. I highly recommend Kole! Kole was a great guy to work with and very patient with me. I highly recommend Kole! More

The car was good but the finance guy really was lost, arrogant and needs help. They kissed my butt before the deal was done, then after the deal was done, I felt like they wanted me to get lost. Typical arrogant and needs help. They kissed my butt before the deal was done, then after the deal was done, I felt like they wanted me to get lost. Typical stealership, enter at your own risk More

Kole was great and my whole experience was top shelf at Lake County Toyota today Lake County Toyota today More

Kole was great to work with I will definitely be back again for another vehicle! again for another vehicle! More

No problem with the dealership per se. However, the service department certainly needs improvement in providing prompt service. It took over 2 weeks to get an appointment for an oil change However, the service department certainly needs improvement in providing prompt service. It took over 2 weeks to get an appointment for an oil change, and then it took 3 hours and 10 minutes of waiting for the service dept. to determine if my vehicle needed a front end alignment. I arrived at Lake Country Toyota at 11:10, instructing the rep to perform the scheduled oil change, and front end alignment. At 2:20 the rep approached the bored silly customer informing me that the front end was slightly out of alignment, and wanting to know if I wanted the alignment done. Huh, 3 hours and 10 minutes after bringing my vehicle in for an alignment, the guy wants to know if I want an alignment - they haven’t even begun the alignment. Perhaps they could have shown some consideration, and informed the customer it would take over three hours to decide if the vehicle needed an alignment. I would have declined, and saved myself the long hours waiting..Long story short (unlike the alignment service), I spent half a work day (over 4 hours) at the dealership waiting for them to perform a service that typically takes an hour to an hour and a half. When I was finally called to the service desk (after contemplating filing a change of address), I asked the rep what time it was. He said 3:11, and I told him to write that time on the work order. He wrote 3pm, obviously minimizing the actual service time. I quickly corrected him, insisting he write the actual time, and he reluctantly added the 3:11. Anyway you look at it, making the customer wait 4 hours for a service that should have taken an hour to an hour and a half, is inconsiderate, and totally unacceptable. Dan Buche More