Lake Country Toyota

We love Lake Country Toyota. Their service team is always helpful and accommodating. Thank you! Their service team is always helpful and accommodating. Thank you! More

I had a great experience. I love my vehicle. My sales person was very helpful and kind. I love my vehicle. My sales person was very helpful and kind. More

Alex explained the problems i had with my Toyota. very well. we were able to come to a compromise that was agreeable to both of us. Very professional and a great communicator. very well. we were able to come to a compromise that was agreeable to both of us. Very professional and a great communicator. More

Was able to get an appointment in less than a week. The person at the service counter was very helpful. They were also able to make a repair that was not part of my appointment. Total time was les The person at the service counter was very helpful. They were also able to make a repair that was not part of my appointment. Total time was less than an hour. Great job. More

I traded my vehicle and the process took 3. 5 hours and I only looked at 1 vehicle. Only 1 key was provided(so I had to pay for a spare), the windshield was cracked in the center, and the gas 5 hours and I only looked at 1 vehicle. Only 1 key was provided(so I had to pay for a spare), the windshield was cracked in the center, and the gas tank was completely empty. They said my motor was bad and it was out for sale the next week (definitely not repaired). Rande was great, but I wouldn’t recommend due to the number of concerns not proactively handled or addressed More

I’ve purchased cars from several dealerships in my life, and sadly I feel like Lake Country Toyata was merely average at best. I never really felt like my business was appreciated at any stage of the proces and sadly I feel like Lake Country Toyata was merely average at best. I never really felt like my business was appreciated at any stage of the process. I was in contact with a salesperson by internet the week prior to my visit, yet I still had to wait around for a long time to get my car. The finance process was also a very uncomfortable experience. I’m used to working with a finance officer to take care of all my needs, but the salesperson at Lake Country was in charge. I don’t feel like my needs were completely met because of that. I ended up buying the car I drove 2.5 hours to get, but I left with a bad taste in my mouth. I didn’t get a good deal, and I still don’t feel pleased with my purchase. I will not blame the dealership for this, but I arrived at the dealership unprepared. At the very least, I should’ve looked up what my trade was worth. I didn’t, and my wallet is considerably lighter because of it. I shouldn’t have signed the poor deal, and I regret not walking away. That’s on me. I won’t be back. Addition: It has now been 4 weeks since my purchase, and my impression of the dealership and salesperson hasn't improved. The lack of communication during the sale was concerning, and the continued lack of communication is frustrating. I wasn't told when to expect my plates. Upon contacting my salesperson, he said the title clerk would call me and let me know the plates were mailed. It never happened. I told my salesperson that I wanted the new black Minnesota plates. He said that he set that up. When the plates arrived they weren't the ones I requested. When I asked him about it, he said his title clerk would look into it and get back to me. That hasn't happened, either. More

Cally was the sales consultant that help us buy our new to us truck. She was very knowledgeable and made sure we were taken care of every step of the way. to us truck. She was very knowledgeable and made sure we were taken care of every step of the way. More

We were impressed with the customer service provided by our sales representative, Shayla. She went above and beyond to locate the vehicle we were looking for. our sales representative, Shayla. She went above and beyond to locate the vehicle we were looking for. More

They always inform me about important issues with my cars and have been honest in communications. and have been honest in communications. More

Excellent people to have care for my truck. Friendly and fair service. Glad they are in my hometown Friendly and fair service. Glad they are in my hometown More