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Lake Ford
Milwaukee, WI
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,243 reviews
January 13, 2022
AJ and Ryan were great! Very friendly and knowledgeable! Made the process super easy, thanks! Made the process super easy, thanks! More
by deponsd
Verified Customer
January 08, 2022
I'm super happy with my service rep and the service manager. My rep went out of his way to help me and make a stressful time easier manager. My rep went out of his way to help me and make a stressful time easier More
by bkagel
January 07, 2022
Easy to work with. Did a good job on my truck no complaints here. Would work with them again complaints here. Would work with them again More
by talmgrant
Employees Worked With
January 05, 2022
They were very nice and swift about getting my car in and out quickly. They even gave me a discount... out quickly. They even gave me a discount... More
by 414dlite
January 04, 2022
Lake Ford has earned my trust with my last two new vehicle purchases. Their ability to find the right vehicle and put together a great deal is beyond any of my purchases elsewhere. And, the most pl vehicle purchases. Their ability to find the right vehicle and put together a great deal is beyond any of my purchases elsewhere. And, the most pleasant experience has been Lake's service after the purchase. Service is timely and professional. I really trust that all service is done well and there is no unnecessary upselling. Seriously, this is the dealership to purchase your next car or truck. More
by Bill L
Employees Worked With
Craig Prochaska, Caleb Repinski
January 04, 2022
Great, prompt and thorough service!! Was very pleased, personnel very nice and helpful. Thank you!! personnel very nice and helpful. Thank you!! More
by sharon310
January 03, 2022
NOT A GOOD EXPERIENCE. We purchased a 2017 Audi A4 with 39,870 miles on Saturday, December 18, 2021. Within 24 hours the check engine light came on and the engine started misfiring. On Monday 12/20 I conta 39,870 miles on Saturday, December 18, 2021. Within 24 hours the check engine light came on and the engine started misfiring. On Monday 12/20 I contacted Lake Ford to pick up the car and was told to take it to my local Audi dealer as the car was undrivable for long distances and the Audi dealer was within 5 miles. The Audi dealer diagnosed the malfunction as a faulty spark plug and replaced all four. The total bill was $400.52 that I paid. We submitted a claim with Ford Blue Advantage but was told sparks plugs are not included in the extended warranty and probably should have been replaced prior to sale. Lake Ford would not reimburse me and they were the ones that instructed me to take the car to Audi. Looks like I'm out $400 and will not be returning to Lake Ford. More
by John Hess
Employees Worked With
Benedetto Riccio
January 01, 2022
The location is very clean. The staff is always friendly. However the Loaner car was disappointing. But over all like the experience However the Loaner car was disappointing. But over all like the experience More
by ambradley52
