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Lake Ford

Milwaukee, WI

4.5
4,242 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,242 reviews

August 31, 2021

Caleb was .. .. .. Efficient, personable, attentive, "knowledgeable" and answered all my questions. The service done on my car was just an oil change and tire rotation, but it is very important to me p More

by TERRIV87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service rep that actually worked on my vehicle. Thank you!, Caleb Repinski
August 30, 2021

Average dealership, Service department is below average. Sales people are above average. Santiago is one of the best I have ever dealt with. Finance Department was well prepared More

by larry_tobolski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Strickling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Baumann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Santiago Anaya, Brian Teitelbaum
August 26, 2021

Great staff who was very respectful of my time. They had all my paperwork completed while I reviewed all the features of my new vehicle. More

by TDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Sardina
August 26, 2021

Always professional and efficient; nice environment ; why should I have to use twenty five words to describe how I feel about my experience; quite frankly I’m not doing any more feedback because of this mini More

by rfhuettner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 26, 2021

I have purchase several autos from this dealership. I have always had good service. The only problem was a factory one and it was resolved. More

by msquiltingrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
August 26, 2021

Nice experience for auto purchase! Nice experience for auto purchase! Nice experience for auto purchase! Nice experience for auto purchase! Nice experience for auto purchase! More

by KUSPAJP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lisiecki
August 25, 2021

The service was great and very quick it didn’t even take a whole hour they topped off all my fluids and did the safety inspection and rotated my tires and reset the oil life on the truck computer More

by fbsbrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
August 25, 2021

AJ was a great salesman. He took his time to make sure I picked the right vehicle and was happy with it. He was patient and made sure I knew all the features was amazing to deal with. I would definitely buy More

by bluelightning317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chandler, Daniel Garcia
Aug 25, 2021 -

Lake Ford responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

August 23, 2021

They did a good job. They let me know of another issue that needed attention. Because of this I took it back to them for the next repair More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
August 23, 2021

Very convenient appointment time. Very comfortable facility to wait for vehicle. Honesty in service issues that are addressed. Location makes it very easy to fit in schedule. More

by Kayce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lisiecki
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