Lake Ford

8 weeks ago had my oil changed at Lake Ford, next morning 12" diameter of oil on my garage floor. had to bring it back. Fast forward to this week Monday. In for the right tail light lens filling with wa 12" diameter of oil on my garage floor. had to bring it back. Fast forward to this week Monday. In for the right tail light lens filling with water. Was replaced with new one under warranty, only the have it loose and rattling when driving on the way home, I took it apart and found the plastic gromet missing in the body to secure it. Called and had Chuck check the old light and indeed the gromet was still on the old light, again had to return to get the missing part, and I installed it myself in your parking lot. I'm very glad I don't need engine work. And if I did Lake Ford would be my last choice for service. More

Closing finance has you sign no warranty sold as is then sales agent later shows you there was a 9o day 4,000 mile warranty. Sales said car would be cleaned inside seats had crumbs and driver rug hidden by sales agent later shows you there was a 9o day 4,000 mile warranty. Sales said car would be cleaned inside seats had crumbs and driver rug hidden by paper was. Salty and dirty with coffee silted. AJ sales man 1-5 is a 5 he tried to clean seats to better experience. My son cleaned seats and inside 45 minutes cleaning by dealer would have made world of difference. Dealer was suppose to adhere number guard strip it still stuck out. More

Dealership was clean to address COVID concerns & very nice guys to work with! Eric went out if his way to explore options for me. Never felt pressured. nice guys to work with! Eric went out if his way to explore options for me. Never felt pressured. More

Recommend highly. Friendly, helpful, and timely. This is my second vehicle from Lake Ford and will be back again for my next one. Thank you once again. my second vehicle from Lake Ford and will be back again for my next one. Thank you once again. More

Enjoyed the following:-Zach was great to work Enjoyed the following: -Zach was great to work with -Easy, no high pressure -Like the indoor area for vehicles -Fast clean up and delivery -Helpe Enjoyed the following: -Zach was great to work with -Easy, no high pressure -Like the indoor area for vehicles -Fast clean up and delivery -Helped get phones synced to new and other Ford vehicle -Fast—as fast as a car sales can be -Accommodating More

The shuttle service is never available 👎The service The shuttle service is never available 👎 The service centre doesn’t have any helpful associates. The people treat you with so much disrespect, pleas The shuttle service is never available 👎 The service centre doesn’t have any helpful associates. The people treat you with so much disrespect, please dont go there. More

The whole deal was nice and easy. There was no pressure on me to buy the vehicle either. And pick me up to get my vehicle. on me to buy the vehicle either. And pick me up to get my vehicle. More

The sales staff was friendly and professional. No high pressure tactics. They were able to show a few vehicles from the limited supply. One the deal was done the paper work, vehicle orientation and delive pressure tactics. They were able to show a few vehicles from the limited supply. One the deal was done the paper work, vehicle orientation and delivery were flawless. Very satisfied. More

Had what I was looking for. Efficient, friendly and not far from home. I don’t have anything else to say about the experience at this dealership. far from home. I don’t have anything else to say about the experience at this dealership. More

We had a small emergency repair needed on the glass hinge on the door of our Ford Escape. Craig was able to get us in and we were back in the road in a couple of hours. Great waiting apace, nice people. on the door of our Ford Escape. Craig was able to get us in and we were back in the road in a couple of hours. Great waiting apace, nice people. More