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Lake Ford
Milwaukee, WI
4,274 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,274 reviews
February 21, 2020
Oil change When I purchased my vehicle I was given the dollar oil change. Since the name change I was told that this program has been dropped. That is very unf When I purchased my vehicle I was given the dollar oil change. Since the name change I was told that this program has been dropped. That is very unfortunate. I would usually get other things taken care of at the same time as an oil change. With my schedule I would need to drop the vehicle off for the day, but with the change in policy I may as well look for a more convenient place for my oil changes. More
by DWH1058
Verified CustomerEmployees Worked With
Craig Prochaska, Caleb Repinski
February 21, 2020
The facility was amazing, the sales representative was knowledgable and the Fusion Hybrid (while still early in the process) has beaten our expectations of what we wanted in our car knowledgable and the Fusion Hybrid (while still early in the process) has beaten our expectations of what we wanted in our car More
by Terry
Employees Worked With
J.J. Pucel, Drake Bowers
February 20, 2020
What a great experience your dealership was very clean and relaxing. We had John Steel for our salesman very knowledgeable about our Escape and explained everything to us. Thank you John & Carole and relaxing. We had John Steel for our salesman very knowledgeable about our Escape and explained everything to us. Thank you John & Carole More
by seven.cups.3
February 20, 2020
Eric Van Beck is excellent to work with. He makes the process very easy. He also does a great job of communicating throughout the entire transaction. process very easy. He also does a great job of communicating throughout the entire transaction. More
by toddvanlannen
February 20, 2020
I found it very convenient to schedule my oil change appointment online. I was greeted with a smile when I brought it in for service and my car was finished quickly. It was noted that a panel was slight appointment online. I was greeted with a smile when I brought it in for service and my car was finished quickly. It was noted that a panel was slightly pushed in,out of alignment,and I was directed to the Collision Department. Within a minute,Brad,I believe that was his name,came outside to check on the issue. He snapped things back into place,plus drove my car through the car wash! Thank you everyone involved! More
by Kerry
Employees Worked With
Chad Sandman, Brad Ory
February 19, 2020
I drove My car for transmission recall they called me the car not driveable , what happen or what cause the issue no answer . I end up towing the car . the car not driveable , what happen or what cause the issue no answer . I end up towing the car . More
by ramseymotors
February 19, 2020
Very friendly staff and comfortable and spacious waiting area with free drinks and good WiFi. I got in and out in one hour and it was convenient making appointment online. area with free drinks and good WiFi. I got in and out in one hour and it was convenient making appointment online. More
by Charley W
Employees Worked With
Craig Prochaska
February 19, 2020
AJ did a great job. He is very friendly and will help anyway he can. My time at Lake Ford was well spented. Good job. anyway he can. My time at Lake Ford was well spented. Good job. More
by Fast Eddie
February 18, 2020
In nearly 50 years of purchasing automobiles from a dealership, Lake Ford Made this purchase of a F150 truck our best experience ever. The transaction was seamless. We looked, we test drove, stated the dealership, Lake Ford Made this purchase of a F150 truck our best experience ever. The transaction was seamless. We looked, we test drove, stated the price we were willing to pay And drove it home the same day. More
by Bowdoc
February 17, 2020
My shifter (automatic) on the steering column broke off. A quick call and they had my car towed and a rental ready the same morning. One installed used steering column later and I was back on the road. Grea A quick call and they had my car towed and a rental ready the same morning. One installed used steering column later and I was back on the road. Great job and great service. Highly recommended. More
by Catguy
Employees Worked With
Chad Sandman
