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Lake Ford

Milwaukee, WI

4.6
4,453 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,453 reviews

November 21, 2025

Very friendly, the people were very knowledgeable, and they keep me informed on what is happening with my vehicle More

by Julieortega1222
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Sorensen
November 21, 2025

If you can’t get the car wash correct (checked off as done but not done ) how do I trust that the things I can’t easily see were actually done? More

by Jerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Lake Ford responded

Thank you for your feedback. We always strive to complete the complimentary car wash on every visit, but it’s possible that during your appointment, our car wash was under maintenance, which may have affected your experience. We’d be happy to offer you a free car wash at any time since yours wasn’t completed. We take your concerns seriously and want to ensure you feel confident that all services are done thoroughly, please don’t hesitate to reach out so we can address any specific issues.

November 21, 2025

Facility is nice. Serv.dept is okay. Took car in for service. Didn't solve the problem. Will be taking to another dealership. More

by cmayelater02
Recommend Dealer
No
Employees Worked With
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
Nov 28, 2025 -

Lake Ford responded

Thank you for your feedback. We’re glad you found our facility nice, but we’re sorry to hear your service experience didn’t fully resolve the issue. We strive to provide effective solutions for every vehicle and would welcome the opportunity to re-evaluate your concern if you decide to return.

November 20, 2025

I SPENT A YEAR WAITING FOR MY REWARD POINTS FOR PURCHASING A VEHICLE HERE AND NEVER GOT THEM. NOW THE EXCUSE IS THAT IT HAS BEEN OVER A YEAR SO NOTHING CAN BE DONE. 150 DOLLARS LOST. I ALSO HAD TO More

by mg022688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

Very attentive and answered my questions also explains things with details. Great customer service Good employee More

by Strawberry.alani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
November 19, 2025

This was the second vehicle I have purchased from Lake Ford--obviously I came back for a reason. Not only was Michael Myers extremely accommodating and patient, but was also personable. Lake Ford feels li More

by nicole75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2025

Good dealer. Friendly and willing g to work to satisfy you to make the best deal on a vehicle. More

by cdggmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treaters sellnow
November 17, 2025

One of the best dealerships I've ever had the pleasure of doing business with The dealership cares about their customers. Weather its buying or bringing the vehicle in for service More

by Mike W.
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Sorensen
November 17, 2025

I stopped by to look at Lake's inventory of used Ford Tremor F150's. Corey Berning greeted me in the lot, and asked a few questions about what I was looking for. We agreed on a particular Tremor that I More

by jrowe2831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2025

Lucas explained everything that needed to be done to my car in a friendly, professional manner. Well done 👍. More

by nlhonadel17.att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who brought back my car, but he was super nice.