Back

Lake Ford

Milwaukee, WI

4.5
4,267 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
Contact Dealership

4201 S 27th St

Milwaukee, WI

53221

Directions

By Type

Showing 4,267 reviews

May 22, 2024

The entire process of trading in our car and purchasing another one was pretty much seamless. More

by cindymurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Neuses
May 15, 2024

Went to look at used vehicles. Found one my wife really liked. Our salesman, M. Myers got it ready for a test drive. Got back to dealership, put numbers together. Put a down paymen More

by Johndbrown04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Everybody is so friendly and helpful! They made buying a vehicle very quick and painless. Definitely recommend! More

by shudson3585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Neuses
May 08, 2024

Very easy to work with and accommodated my needs. Quick and responsive to fix a cosmetic issue that happened while on the lot. More

by glowacki.robert.p
Recommend Dealer
Yes
Employees Worked With
Anthony Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Toney was an excellent salesman. Lake Ford provided a quality vehicle at a fair price and respected my timeline for purchasing. More

by Matt B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Sales person was good but finance person wasn't completely honest and timely when it came to responding to issues with the finances for the vehicle I purchased. There were multiple questions on More

by efields0166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Meiselwitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lake Ford responded

Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the finance process during your vehicle purchase. While we are glad to hear that you had a positive experience with our salesperson, we regret that the finance process did not meet your expectations. Timely and transparent communication is essential, and we apologize for any delays and lack of clarity you encountered. We want to ensure that all your concerns are fully addressed. Have you received the final paperwork, or do you still need assistance with this matter? Please let us know so we can resolve this promptly. Thank you for your patience and understanding.

May 07, 2024

Anthony Potts is a no pressure salesman. Friendly and easy to work with. Kinda made him work for the sale for a little bit, but he remained diligent and worked with us on a price. Excellent More

by WestCoastBilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Neuses
May 03, 2024

Treavor at Lake Ford went above and beyond to get me into the truck I was looking for. The support staff was awesome too. More

by tri.sjohnson5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Neuses
May 02, 2024

Treavor was very helpful and not pushy. He found exactly what we were looking for and was honest about the process. Christian was efficient and friendly. Great experience More

by Janeenkinney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Craig was rude. Craig doesnt know cars at all. Craig is just a saleman... just a bad salesman. did not care at all about my cars problem. Craig doesnt know about the More

by Fbadfordguys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Prochaska
May 02, 2024 -

Lake Ford responded

Thank you for taking the time to share your experience. We are truly sorry to hear that your visit did not meet the high standards of service we commit to providing all our customers. We take your feedback seriously as it helps us improve. We understand the importance of listening carefully to our customers and are addressing this directly with our team to ensure we better meet your needs in the future. Please reach out to us directly at 414-817-3125 so we can discuss this further and work towards resolving your concerns to your satisfaction. Thank you once again for your feedback. We value your input and hope to have the opportunity to serve you better in the future.

...
32
...