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Lake Ford
Milwaukee, WI
4,245 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,245 reviews
December 20, 2022
JJ was easy to work with, nice, and knowledgeable. No higher-than-MSRP markup on our (online order) vehicle, unlike other dealers who would tack on an additional $3k. Paperwork/pickup day was quick an No higher-than-MSRP markup on our (online order) vehicle, unlike other dealers who would tack on an additional $3k. Paperwork/pickup day was quick and painless. More
by BakerCo
Employees Worked With
J.J. Pucel, Daniel Garcia
December 19, 2022
Fast, courteous, kept me updated, the service area was clean. The invoice was texted to me making it easy for me to know how much my bill was. clean. The invoice was texted to me making it easy for me to know how much my bill was. More
by donnjoha
Verified CustomerDecember 19, 2022
We will never go back. The people are rude and clearly don’t care about customer service. If I was management I would be more concerned about hiring the right people inst The people are rude and clearly don’t care about customer service. If I was management I would be more concerned about hiring the right people instead of having spending money on the look of the place. More
by Lkiefer2
December 19, 2022
They are very personal and courteous, and really do a good job. I went in without a appointment, and although that was a little wait and they were still kind enough to get the job done good job. I went in without a appointment, and although that was a little wait and they were still kind enough to get the job done More
by Biggest.twingd
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum, Jim Stabl
December 19, 2022
They were considerate of my time, listened to my issue, ran a diagnostic test and resolved the problem. I was kept informed of the status of my issue the whole time. ran a diagnostic test and resolved the problem. I was kept informed of the status of my issue the whole time. More
by gratefulinWI
December 19, 2022
Always pleasant to have Jessie's staff take care of my car problems Thank you car problems Thank you More
by GJPELZEK
Employees Worked With
December 19, 2022
Everything they said they fix was not working again after a couple of days. Since I was charged $500 for labor, I expected this to be part of a warranty. Instead, I was told I needed to wait to see how much a couple of days. Since I was charged $500 for labor, I expected this to be part of a warranty. Instead, I was told I needed to wait to see how much I will be charge. They also said ,"well, it worked when it left the shop". I had my nephew look at one of the issues and he could see what was wrong within 10 what was wrong and fixed it in 15 minutes. I paid $200 for the same issue. The other issue with my car was a worse nightmare. In turn, I paid $800 for a new battery. More
by Mzstyden
Employees Worked With
December 18, 2022
Been a customer for about 20 years. Always had good service. Would recommend to anyone who needs service or body work. Friendly staff and managers. Always had good service. Would recommend to anyone who needs service or body work. Friendly staff and managers. More
by johnmo
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum
