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Lake Ford

Milwaukee, WI

4.5
4,244 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,245 reviews

December 17, 2022

Great dealership, very nice, got the deal done within my expectations. Professional and friendly! I would recommend over and over! More

by Jenna.kloeckner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
December 15, 2022

Apparently, they have a problem, understanding, simple instructions, and don't run the Vin to look for other recalls. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Lake Ford responded

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Dec 19, 2022 -

Jeff responded

Yeah, we will see...

December 14, 2022

The service was very fast did a good job with it I would recommend them to my friends and family the other service there More

by greermichael67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
December 14, 2022

Good service, good place to go and fix you're car. They did a good inspection. More

by Mary.roberto26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 14, 2022

The time it took to fix two recalls was short & sweet, a lot less time than quoted! More

by stmart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure! It was for a recall.
December 13, 2022

I was impressed overall with Lake Ford related to the cleanliness of the service area, professional look of the dealership, and no non-sense approach to making a deal I was happy with. Brandon was a bit More

by CJ.Lange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
December 13, 2022

The overall service was great! The representative, Jim scheduled my appointment and provided me with updates on my vehicle. The maintenance was completed by 3:30pm. It only took 1 More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
Dec 13, 2022 -

Satisfied Customer responded

Thank you for providing quality service.

December 13, 2022

Best ford dealer in town . So much seemed to change in the last couple years but service is still good . More

by sharsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

1st time I had to return to the dealership sine I bought the car & I was very pleased with the service More

by grgadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

They didn’t keep their words. Waisted my time for no reason. It looks there is no clear system for the service department about the good customer service. More

by Tareq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
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