Lake Ford

Relatively experienced buyer review… Drove 70 miles to purchase a used F150 at Lake Ford. We had a great buying experience, and it was quick. They were honest, to the point, and we felt they were very fai purchase a used F150 at Lake Ford. We had a great buying experience, and it was quick. They were honest, to the point, and we felt they were very fair and wanted to make this purchase work. Highly recommend. We will be planning to keep our “buying” business with Lake Ford. John, Nick, & Dan were incredible to work with. I recommend JJ as well who helped start the conversations the day prior. More

Handled a new and difficult repair well with the help of Ford. They provided me transportation which was imperative for my work. Ford. They provided me transportation which was imperative for my work. More

They are friendly and always take good care of my car and keep it running keep it running More

Easy to work with very helpful and knowledgeable. The customer service was it great. The financing people were also awesome. The customer service was it great. The financing people were also awesome. More

Excellent service shop. Everyone was pleasant. Would highly recommend this place to my friends and family Everyone was pleasant. Would highly recommend this place to my friends and family More

Easy communication. Good customer service. No contact billing. Fast and great service. Overall nice work Good customer service. No contact billing. Fast and great service. Overall nice work More

Thanks again to Craig for getting me in on short notice. As always great kid on the service. As always great kid on the service. More

They were quick and efficient. Great quality of work. Love the fact they didn’t move my seat and mirrors! Great quality of work. Love the fact they didn’t move my seat and mirrors! More

I had “The Works” which includes an oil change and “multi point inspection” 5 days prior. Everything apparently was good according to the report. Now, the brakes are making a grinding noise so I made an app point inspection” 5 days prior. Everything apparently was good according to the report. Now, the brakes are making a grinding noise so I made an appointment online for one of the supposedly available slots to have it looked at. When I came in during the appointment time the service advisor said he had 51 cars in service so it could be from 2 days to up to 3 weeks before it could even be looked at. I was offered a rental car at $40 a day. That might be a reasonable price except there is no time estimate on when it can even be looked at? 3 weeks with a rental car is over $800. Remember, the inspection said everything was good, including the brakes. Were they even examined? If there were no actual slots available then the online system should reflect that so I don’t have to make a trip out there. 2 stars because at least the oil was changed and the advisor was upfront about the amount of vehicles, but marks off for no confidence in inspection and online system not syncing up with real life. More

Sevice took longer than expected but repair work was excellent. Repairs went well and no issues with replacement parts so far. excellent. Repairs went well and no issues with replacement parts so far. More