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Lake Ford - Service Center

Milwaukee, WI

4.4
2,070 Reviews

2,070 Reviews of Lake Ford - Service Center

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December 27, 2022

The staff were rude and not helpful. Nothing was resolved with my car and I wasted 2 hours of my day even going. More

by ericajackson97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Stabl
December 27, 2022

Craig was very easy to work with Gina and The Body Shop was extremely nice in a difficult time for me service was fantastic More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allyson Gritzuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
December 27, 2022

Untimely. Rude. Dismissive, disorganized, apologetic. They just don’t know what they are doing and it shows. More

by mitch1145345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Teitelbaum
December 24, 2022

I would highly recommend this dealership for all your automotive maintenance and repairs. I have never bought a vehicle from here but definitely would as this seems like a very honest dealership. More

by SPCSANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 23, 2022

Always do an excellent job for what I need and even go beyond what I ask. More

by Higgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 19, 2022

Excellent customer service. Appt was on time and repair was completed in a timely fashion. Very happy with service. More

by wrb1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
December 19, 2022

Very quick service. Only waited 45 minutes for a oil change and rotation.Very nice place More

by Geoblair169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
December 19, 2022

Fast, courteous, kept me updated, the service area was clean. The invoice was texted to me making it easy for me to know how much my bill was. More

by donnjoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
December 19, 2022

We will never go back. The people are rude and clearly don’t care about customer service. If I was management I would be more concerned about hiring the right people inst More

by Lkiefer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
Jan 05, 2023 -

Lake Ford responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.

December 19, 2022

They are very personal and courteous, and really do a good job. I went in without a appointment, and although that was a little wait and they were still kind enough to get the job done More

by Biggest.twingd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum, Jim Stabl
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