Lake Ford - Service Center

This is a very welcoming maintenance group. I have a dealership closer and went there once and decided it was worth the extra drive time to take my SUV here. Thanks again. I have a dealership closer and went there once and decided it was worth the extra drive time to take my SUV here. Thanks again. More

I was pleased with quick repair of my recall. The agent was quite helpful and polite The agent was quite helpful and polite More

I’m a new customer and am very happy with everything: the staffing, the ease of contacting the dealership, professionalism, courtesy, cleanliness and decor. It’s like going back in a time machine to when the staffing, the ease of contacting the dealership, professionalism, courtesy, cleanliness and decor. It’s like going back in a time machine to when the customer was valued. More

Everything was fine. The tires were not rotated because they didn’t have the necessary equipment to get the lug nuts off. It was on my invoice, but I was told it wasn’t d The tires were not rotated because they didn’t have the necessary equipment to get the lug nuts off. It was on my invoice, but I was told it wasn’t done. More

Service was AWESOME! There was constant communication between my advisor and me. My car came back fully repaired and drives better than ever plus was cleaned after! There was constant communication between my advisor and me. My car came back fully repaired and drives better than ever plus was cleaned after! More

Oily finger prints all over my door…didn’t reset my oil life indicator…not happy life indicator…not happy More

Excellent service department, the best I’ve ever experienced. Jim the service coordinator was great to deal with. experienced. Jim the service coordinator was great to deal with. More

They repaired a recall on my Ford Edge within the time they promised. They also returned my car to me cleaned inside and out. I will definitely return there for future repairs and highly recommend Lake Fo they promised. They also returned my car to me cleaned inside and out. I will definitely return there for future repairs and highly recommend Lake Ford to my family and friends. More

Still awaiting the paperwork re: work performed on the recall. Unable to obtain a paper copy at the time of the recall - was advised it would be emailed. recall. Unable to obtain a paper copy at the time of the recall - was advised it would be emailed. More