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Lake Ford - Service Center

Milwaukee, WI

4.3
2,087 Reviews

2,087 Reviews of Lake Ford - Service Center

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December 31, 2022

They have good service every time I come in with my car and very friendly. More

by tyronedarealest87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 31, 2022

Service was good everyone was very nice and polite the waiting area was very nice More

by buciechowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Good people friendly people willing to help solve the problem, Professional and solved my problems More

by mjbexpedited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Russo
December 28, 2022

The job was done in a fashionable manner but there was no proper communication for pick up until after I reached out to follow up. More

by c_anali24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
December 28, 2022

Took too long to get my car back. Lake Ford did not call insurance to report field claims adjuster delays and lack of response. Lake Ford held my car for 2 months post MVA. More

by cstetz57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson Gritzuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Great service department. Will be back for my next oil change. Friendly service writer. On time More

by pstoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 28, 2022

Always do an excellent job from Craig the service advisor to the technicians on every service I need. More

by Higgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 27, 2022

The staff were rude and not helpful. Nothing was resolved with my car and I wasted 2 hours of my day even going. More

by ericajackson97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Stabl
December 27, 2022

Craig was very easy to work with Gina and The Body Shop was extremely nice in a difficult time for me service was fantastic More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allyson Gritzuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
December 27, 2022

Untimely. Rude. Dismissive, disorganized, apologetic. They just don’t know what they are doing and it shows. More

by mitch1145345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Teitelbaum
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