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Lake Ford - Service Center

Milwaukee, WI

4.3
2,049 Reviews

2,051 Reviews of Lake Ford - Service Center

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October 10, 2022

On time service. Very friendly staff. Waiting area stocked with water and drinks. Excellent service. More

by jlmarkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

All my experiences with the service department have been good. Lake Ford has serviced both my vehicles for two decades. More

by Bruce Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Schumacher , Craig Prochaska
October 07, 2022

I brought my vehicle in on a day I thought I was scheduled for (I was mistaken) but they were able to sneak me in and get my car back to me early the next day. They’re quick, friendly and very accom More

by Almckenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
October 05, 2022

Professional, very courteous and the work that was done to my truck was completed extremely quickly. More

by e.king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
October 03, 2022

Recall not calipers needed $700 fix needed Ford should make my car right extremely disappointed More

by Emitassara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk name David maybe
Oct 05, 2022 -

Lake Ford responded

We’re so sorry that your experience did not match your expectations.

September 29, 2022

They didn’t wash my car like they said they would, but I was in a hurry and needed to go. Oil change and nail in tire was patched without issue and the staff are nice. They could do better by communicating More

by jeffryander
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
September 29, 2022

Friendly and helpful, clean lobby and service center. Was a little over the time limit I was given. More

by joycelinzmeier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Brian Teitelbaum
September 28, 2022

Lack of communication from the dealership. In 2 weeks of my car being service I wasn’t able to get a loaner car. More

by Larakarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Teitelbaum
Oct 05, 2022 -

Lake Ford responded

Thank you for letting us know about this. Your feedback helps us get better. We will look into having more loaner vehicles available in the future.

September 28, 2022

Staff was cooperative and courteous. The vehicle was fixed the same day as promised and at the estimated cost. More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
September 28, 2022

Brian the service advisor is my go to for any work that needs done on . More

by joezert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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