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2,051 Reviews of Lake Ford - Service Center
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September 26, 2022
We have used this dealership for servicing our fleet vehicle for many years. Service has always been great. Craig and Jessie are the best. vehicle for many years. Service has always been great. Craig and Jessie are the best. More
by matthew.j.bowe
Verified Customer
September 23, 2022
Prompt work as promised, very helpful and well informed people. Again thank you very much for taking care of my car. people. Again thank you very much for taking care of my car. More
by Artg752
September 21, 2022
Friendly, everyone was polite, short wait time and quick service. They were very professional. Very clean waiting area. service. They were very professional. Very clean waiting area. More
by Imadcampers2002
Employees Worked With
September 21, 2022
During my last vehicle service appointment, I was told my car was in need of new front tires. My vehicle has only 38,000 miles. I have had all of my routine maintenance performed at Lake Ford. The car do my car was in need of new front tires. My vehicle has only 38,000 miles. I have had all of my routine maintenance performed at Lake Ford. The car does not pull excessively, therefore alignment is fine. I questioned whether or not, tire rotation was completed during the cars maintenance visits. I spoke to the service advisor about my concerns, he indicated an alignment can be off by a few millimeters and cause wear on the tires. My question was why it wasn’t noted before, and my back tires were fine. No real reply. I was quoted a price to replace all four tires, which seemed excessive to what other stores charge. More
by dgustowski
Employees Worked With
September 21, 2022
I brought in my vehicle several times to get the engine light turned off. It appears like they fixed it initially but it goes back on days later. They seem to .think that this is ok. light turned off. It appears like they fixed it initially but it goes back on days later. They seem to .think that this is ok. More
by Kitty Reed
Employees Worked With
I don't recall all the individuals we worked with
September 15, 2022
The service at Lake Ford was quick, professional and transparent. They told us what to expect, when to expect it and kept their vs word. In addition, they were very personable and a pleasure to work wit transparent. They told us what to expect, when to expect it and kept their vs word. In addition, they were very personable and a pleasure to work with. More
by Paula
Employees Worked With
September 14, 2022
They Diagnosed my car miss bad Alternator and Transmission module put in new Battery. I drove off and died again. They tow me for free can't get Transmission module of year now charge me tow ba Transmission module put in new Battery. I drove off and died again. They tow me for free can't get Transmission module of year now charge me tow basic there miss diagnostics. After pay 311 dollar for Battery they want 75 dollar for the tow and can't get parts to get car repair More
by Sean Heusdens
Employees Worked With
Brian Teitelbaum
September 14, 2022
I’m waiting on a call back to take my vehicle for them to fix their work. It’s been two weeks now. Car was left with unfinished buffer marks and my gas door is misaligned, condensation building up in my ligh fix their work. It’s been two weeks now. Car was left with unfinished buffer marks and my gas door is misaligned, condensation building up in my light fixture after repair. Talked to Gena about it. More
by daisy
Employees Worked With
Gena
September 14, 2022
Excellent service, they got me in and out very fast. Would go everytime i need service Would go everytime i need service More
by GARCIANX
Employees Worked With
Other Employees :
Craig Prochaska, Daniel Garcia, Brian Teitelbaum
