Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The staff is professional and welcoming. The "RECALL" process and replacement of the defective part was explained throughly. Customer service is excellent. The "RECALL" process and replacement of the defective part was explained throughly. Customer service is excellent. More
I brought my jeep in for a diagnostic and they were unable to resolve the issue and still charged me $110.00. I was very disappointed. The staff was very friendly but the were unable to recreate the i unable to resolve the issue and still charged me $110.00. I was very disappointed. The staff was very friendly but the were unable to recreate the issue. More
The manage at this dealership is amazing. He went out of his way to help me. I was in and out no wait at all. I'm a transplant from Bflo NY and wait times up there are ridiculous. I'll be com He went out of his way to help me. I was in and out no wait at all. I'm a transplant from Bflo NY and wait times up there are ridiculous. I'll be coming back here again and again. More
Rak did a fantastic job in and out no problem highly recommend Great performance always recommend Great performance always More
My experience with Lake Wales Chrysler Dodge Jeep Ram was extremely disappointing. We were given a written out‑the‑door price of $47,000 that included a service contract at no additional cost. However, when extremely disappointing. We were given a written out‑the‑door price of $47,000 that included a service contract at no additional cost. However, when the final contract was presented, the service contract appeared as a $2,984 added charge with no discount or price reduction to offset it. When I questioned the discrepancy, the dealership tried to explain verbally that they “discounted the truck to offset the service contract,” but no such discount appears anywhere in the paperwork. The contract does not match the written agreement we were provided. I also requested that all communication be in writing and asked them not to call me. They continued calling, texting, and emailing after that request. I have filed complaints with the appropriate agencies and provided all documentation. I hope this review helps others avoid the same experience. More
They catered to our needs and the service was very convenient. And most of we were very satisfied with the service that was rendered. convenient. And most of we were very satisfied with the service that was rendered. More
We have bought new hear and had service work done in a timely manner. Really good service department. timely manner. Really good service department. More
This dealership is awesome. Employees go above and beyond every time. Would recommend them to everyone! Employees go above and beyond every time. Would recommend them to everyone! More
I didn't have any problems. Excellent service and reasonable prices. They kept me informed. Excellent service and reasonable prices. They kept me informed. More
I have purchased my last 4-5 cars at Lake Wales CDJR and each experience is enjoyable! I am upfront and honest with my goals and expectations and they meet them every time. each experience is enjoyable! I am upfront and honest with my goals and expectations and they meet them every time. More


