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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,956 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,956 reviews

March 08, 2023

It took just about as long as I expected and given for a time estimate. More

by samwiitala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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March 08, 2023

My service was incomplete. I made an appointment for an oil change and tire rotation. Only the oil change was completed. More

by Howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram Mendez Mounier, Katlyn Oldham
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March 06, 2023

Everyone was very nice and helpful. They answered all of my questions with a smile. More

by mariah.clark99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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March 06, 2023

The staff was timely, courteous and helpful. Would have no issue recommending VW of Lakeland to friends and family. More

by JTRUITT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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March 06, 2023

Great and professional customer service, no complaints. Will be my go to place from now on. More

by srleon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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March 04, 2023

Mechanics failed to properly install my battery. They never tested the voltage and they left the plastic cap on the terminal. They were going to charge me nearly $170 for diagnostics? This dealershi More

by PUCKSPERLING12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony in service and two guys in parts
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March 03, 2023

Super easy scheduling online and dropping off, car was ready and waiting at the end of the day More

by Suzanne Blackstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
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March 02, 2023

The service department is very competent and extremely polite, Matt, Kaitlin, Anthony and Dan in service really knows VW mechanics. More

by MAGGIEMM64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan/Mechanic, Matthew Lindberg, Katlyn Oldham
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March 02, 2023

I continue to visit lakeland VW because of Matt the service advisor and Dan the master mechanic!!! They are the backbone of the service dept! More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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March 02, 2023

Buying my two vehicles was a pleasant and easy process. Highly recommend other to buy from them More

by CTJOINER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Jackson, Anthony Walters
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