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Lakeland Volkswagen
Lakeland, FL
2,933 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
December 08, 2022
The appearance of the dealership was fine. There was only 1 car inside the showroom floor so the service department customers could not become future new car buyers. Below,,, the service depa There was only 1 car inside the showroom floor so the service department customers could not become future new car buyers. Below,,, the service department icon has a listing of only ( Matthew Lindberg ). 1 person. HE WAS NOT the person that I saw OR dealt with. The Service Representative that I saw was KATLYN OLDHAM. An unprofessional sour note for your dealership. More
by mr.woods7000
Verified CustomerEmployees Worked With
KATLYN OLDHAM
December 07, 2022
Great first-time service experience! Nice dealership, nice people, and the service was exceptional! I would definitely recommend Lakeland VW for your service needs. Nice dealership, nice people, and the service was exceptional! I would definitely recommend Lakeland VW for your service needs. More
by rvboss6996
Employees Worked With
Service department
December 06, 2022
The service team members at Lakeland Volkswagen, both in the office and the shop, are friendly, professional, and great to work with. We are grateful for their hard work. the office and the shop, are friendly, professional, and great to work with. We are grateful for their hard work. More
by KEOMIB
Employees Worked With
Nathan, Becky, Matthew Lindberg
December 05, 2022
Very poor communication. Have been told my vehicle is fine twice when I leave but have been called twice to come back to check again. The last time they ordered a part and th Have been told my vehicle is fine twice when I leave but have been called twice to come back to check again. The last time they ordered a part and then when I went they said I would have to come back again to put I another part. Was not helpful when trying to schedule another one. More
by leahweeks2014
Employees Worked With
Becky
December 04, 2022
Long wait. Not all requested work was completed. For second time they did not rotate tires which was prepaid at purchase Not all requested work was completed. For second time they did not rotate tires which was prepaid at purchase More
by DONYP53
November 29, 2022
Great customer service, had a smooth transaction thanks to these folks really appreciate their willingness to work with the customer in getting what they want. Thank you! to these folks really appreciate their willingness to work with the customer in getting what they want. Thank you! More
by krystallaben
