Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,933 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 2,933 reviews

October 09, 2022

Lakeland Volkswagen has excellent mechanics and customer service representatives. We will definitely keep going back to Lakeland VW for future work. More

by Mark W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
Report | Print
October 08, 2022

The people are nice. Not happy with service. Something always goes wrong on my car after it’s worked on here. More

by 742dm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Perard, Matthew Lindberg
Report | Print
October 08, 2022

I was happy that my moon roof was able to be closed besides an oil change. More

by sleepyhobit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Report | Print
October 07, 2022

Matt is helpful and knowledgeable. The whole experience went smoothly and my car was fixed faster than I expected. More

by Vdub Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
Report | Print
October 06, 2022

Ashley was the best she knows her job she made us feel right at home best car salesman or woman lol I’ve ever dealt with ,she knows about the VW and set up our phone to the car ,all and all she was fanta More

by JDWPZW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Broyles
Report | Print
October 06, 2022

As a vw owner I want to maintain my car to the best of my ability. At my vw back home we get service deals, oil changes are currently $89 standard, and overall just cheaper. This location is about making the More

by mpras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
Report | Print
October 01, 2022

Lakeland VW will take advantage to charge customers which was included with the parts ( Battery)that you purchased from them . More

by Fred Ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
Report | Print
September 30, 2022

Service labor over charge that supposed to be included for the purchase of new battery. More

by Fred Ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Perard
Report | Print
Oct 01, 2022 -

Fred Ci responded

Jeff Perard is not a friendly person

Oct 01, 2022 -

Fred Ci responded

You told me to wax and clean the car but you didn't do it ? the still some dirt on the car.

September 27, 2022

Service isn't as personal as it used to be. It's all business, little to no heart. More

by TGGUY92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
Report | Print
September 26, 2022

Did a great job in good time but forgot to do my oil change. Promised a discount on that when I bring it in. More

by TSTOKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
Report | Print
1
...
112
113
114
...
294