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Lakeland Volkswagen
Lakeland, FL
2,514 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,514 reviews
February 10, 2024
It was okay It's all I got I don't have anything to complain about Thanks complain about Thanks More
by slappy7130
Verified Customer
Helpful February 09, 2024
Melissa is always very helpful, thorough, knowledgeable and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfor and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfortable and the coffee and water is a plus! Thank you! More
by SRAYBORN1
Employees Worked With
Melissa?
February 09, 2024
Amazing customer service Matt is a great service advisor and always provides great customer service and always provides great customer service More
by kimbrel.heather01
February 09, 2024
Ashley was very helpful and pleasant. The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brake The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brakes and said they did not require replacement. Seems questionable practice to me. More
by scottheadley
February 08, 2024
Wonderful experience! ! Love your staff! From the day we purchased my vehicle to every single visit to have my car serviced, I have been beyond happy! Your staff is so genu ! Love your staff! From the day we purchased my vehicle to every single visit to have my car serviced, I have been beyond happy! Your staff is so genuine, kind and efficient! I truly appreciate their wonderful customer service! I would give Matt an A++!!!! Very thankful we found your dealership!!! More
by dancequest7
February 07, 2024
Katlyn was very helpful in every question I had. She followed up on everything I had to order to get my car working properly. She was over my expectations and very attentive. Is my first appointment She followed up on everything I had to order to get my car working properly. She was over my expectations and very attentive. Is my first appointment with Lakeland VW and goes over my expectations. Thanks for your services. More
by Victor
Employees Worked With
February 05, 2024
This was my first visit to Lakeland Volkswagen and I was very pleased. Your service department representative was very prompt in getting my car in and kept me updated with the progress. Great job! very pleased. Your service department representative was very prompt in getting my car in and kept me updated with the progress. Great job! More
by Alex
Employees Worked With
