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Lakeland Volkswagen

Lakeland, FL

4.3
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,936 reviews

July 14, 2021

Great service and followup, I appreciated the personal attention received from the entire team who serviced my vehicle, I would reduce the minimum number of words from 25 though if it was me. Boom 25 plus More

by Sweetlittletdiwagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 13, 2021

I was very pleased by the service offered at VW Lakeland. Hunter made my buying experience very simple and pleasing. Never felt pressured to buy a car More

by charles-tht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hunter Jackson
July 13, 2021

Toni McCalla was very pleasant to deal with. He let us know how long the car would be and everything they were going to do. More

by MELIS2KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni McCalla
July 12, 2021

Tony in the service department was amazing. He made sure to get me in and out quickly during his busiest time of day. Thank you so much for making a stressfule event so easy! More

by jlouberti
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

The folks at Lakeland VW were easy to work with. They were supportive and patient through looking at a variety of used and new vehicles. We wanted to be sure our purchase was the right one. Have worked w More

by Jl123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman, JOSHUA LUND
July 10, 2021

Tony was amazingly helpful!! He got me scheduled and in and out quickly. Plus he was able to find out some information for me well before I expected an answer! Thank you! More

by Dsnyerin81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
July 08, 2021

Prompt, friendly and fast service.The service department listened to my concerns and I am certain my vehicle is safe for my road trip to Canada this summer. More

by jclarkedempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
July 06, 2021

This location got me in quickly, diagnosed my problem and kept me informed of the issue along the way. While the repair was more costly than I would have liked, it was not the fault of the shop, and they wor More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
July 06, 2021

The service department has always taken really good care of me. It’s too bad that VW makes such unreliable products these days. Beware if your warranty runs out…. More

by emailadamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 06, 2021

Great sales skills and very knowledgeable always looking to accommodate our entire family. Give us many options and advice. Thanks to Mr. Hiram Mendez great job.!!! More

by MSOTOMGR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier, Bradley Frazier
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