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Lakeland Volkswagen
Lakeland, FL
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,913 reviews
December 21, 2020
Great service. Quick respond. We have worked with Jeff several tims. He always provided the best customer care. The dealer's staff are very friendly. several tims. He always provided the best customer care. The dealer's staff are very friendly. More
by TLuu
Verified CustomerEmployees Worked With
Jeff Perard
December 20, 2020
Service needs improvement! I had scheduled light bulb replacement and reset programming from last oil change. Poor follow up to customer service at Lakeland office.. replacement and reset programming from last oil change. Poor follow up to customer service at Lakeland office.. More
by Farrellin
Employees Worked With
Follow up needed for customer service
December 18, 2020
Excellent experience as always with the whole process! From the service that was done, to the transportation to and from work and finally the check out...great job! From the service that was done, to the transportation to and from work and finally the check out...great job! More
by MJMLPN519
Employees Worked With
Jeff Perard
December 10, 2020
I had a great experience, everyone was friendly and efficient. I quickly got an appointment, dropped my car off and my car was ready the next day. efficient. I quickly got an appointment, dropped my car off and my car was ready the next day. More
by tiffanymcdonald31
Employees Worked With
Jeff Perard
December 05, 2020
I called my Lakeland VW to order a transmission for my car. I had some trouble finding a used one, and Ron was more than happy to accommodate. car. I had some trouble finding a used one, and Ron was more than happy to accommodate. More
by VOXYBEE
Employees Worked With
December 04, 2020
Very professional service and great staff, very knowledgeable and helpful information about the service on our car . I left this dealership as a happy customer ! knowledgeable and helpful information about the service on our car . I left this dealership as a happy customer ! More
by MBOGART002
Employees Worked With
Jeff Perard
December 02, 2020
Professional and welcoming. Have been a VW driver for years so we had a knowledge base of what we wanted at a fair cost. This dealership didn’t play around with “funny numbers” therefore we knew we were years so we had a knowledge base of what we wanted at a fair cost. This dealership didn’t play around with “funny numbers” therefore we knew we were dealing with people of integrity More
by RMRK
December 02, 2020
Thanks to Brian W. for his significant intervention to make my issue workable and in my best interest. I’ve Ben a customer for many years. Grateful for his attention. I’ll be back. make my issue workable and in my best interest. I’ve Ben a customer for many years. Grateful for his attention. I’ll be back. More
by HARTHOGAN
Employees Worked With
Brian Woerdehoff
