Lakeland Volkswagen

We thoroughly researched the 2020 Tiguan before going to a dealership. We looked at online deals at every dealership from Daytona Beach to Tampa. After completing our research, we drove one hour to Lakeland a dealership. We looked at online deals at every dealership from Daytona Beach to Tampa. After completing our research, we drove one hour to Lakeland to buy our new Tiguan from Michelle at Lakeland Volkswagen. She was pleasant but not pushy. By working with Michelle we ended up with a price that was over $2,000 better than any other dealership we researched online. It was worth the trip. More

Always makes me feel special. The service department has always been kind and helpful. The drivers that take me to work while I’m waiting made me feel safe and welcomed. always been kind and helpful. The drivers that take me to work while I’m waiting made me feel safe and welcomed. More

Jeff our salesperson was very kind, patient and knowledgeable. There was no pressure or games. Would definitely purchase from them again. It was a great experience! knowledgeable. There was no pressure or games. Would definitely purchase from them again. It was a great experience! More

Positive I always trust Jonathan especially and the service department. Jonathan is always straightforward and honest, I feel, in telling me what is being sug I always trust Jonathan especially and the service department. Jonathan is always straightforward and honest, I feel, in telling me what is being suggested to be done and why. This is why I continue to come back. More

Clear Positive Purchase The purchase experience was clear, helpful, and straight-forward, unlike other dealerships I visited. The only disappointment was the very poor quali The purchase experience was clear, helpful, and straight-forward, unlike other dealerships I visited. The only disappointment was the very poor quality of the detailing of the interior of the used car I purchased. Will have to pay someone to clean it. More

Good Feelings we are always happy with our service at Lakeland VW. They quick to recognize us whenever we come in even though our Bug does not have many issues. Wai we are always happy with our service at Lakeland VW. They quick to recognize us whenever we come in even though our Bug does not have many issues. Waiting room is clean and kid-friendly More

I've been to lakeland voltswagon 3 times for ac issues first app was blower motor when I got car back still wasn't blowing correctly I let them know 2nd time was valve in ac , them 3rd time we took it bac first app was blower motor when I got car back still wasn't blowing correctly I let them know 2nd time was valve in ac , them 3rd time we took it back and they said it was vent motor after paying over $800 first 2 times they wanted us to pay another $600 to fix that problem More

I brought my used 2016 VW GTI in for a noise in the right front suspension. After an inspection it was found that the factor shipping blocks were still installed in the front suspension. They could have told front suspension. After an inspection it was found that the factor shipping blocks were still installed in the front suspension. They could have told me that parts were needed to correct the issue but Jonathan (service manager) fixed the issue with a minimal service charge. GREAT SERVICE!!! More

Great Convenient on time service for my vehicle. Large waiting area which was clean and provided refreshments during wait. Well, well, well, well, that's en Convenient on time service for my vehicle. Large waiting area which was clean and provided refreshments during wait. Well, well, well, well, that's enough. More

Nice, clean dealership great service Brian the service writer was very helpful and responsible it’s good to find a responsive service department at a Dealership writer was very helpful and responsible it’s good to find a responsive service department at a Dealership More