Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
3,187 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 3,187 reviews

April 08, 2026

I had a great experience with Lakeland Volkswagen when I brought my car in for a coolant issue. The team took my car in quickly and set me up with a loaner right away, which made the whole process really co More

by julietteholzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernan
Report | Print
Apr 09, 2026 -

Lakeland Volkswagen responded

Hi, thank you for sharing your experience with Lakeland Volkswagen. We’re glad the team was able to get your car in quickly, provide a loaner, and complete the repair so efficiently. It’s wonderful to hear Ashleigh made the process easy and that the service was fast, smooth, and professional. We’ll be sure to pass along your kind words to her and the team.

April 03, 2026

Great atmosphere, great customer service, parts counter personnel are very knowledgeable and professional. Service advisors very efficient and friendly. Technicians very knowledgeable and fast… More

by Diaz.luis46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2026 -

Lakeland Volkswagen responded

Hi Luis, Thank you for the great feedback about Lakeland Volkswagen. It is wonderful to hear you enjoyed the atmosphere and received such strong customer service from our team. We are glad our parts counter staff, service advisors, and technicians all made a positive impression with their knowledge, efficiency, and professionalism. We look forward to seeing you again on your next visit.

April 03, 2026

Everything and Everyone was super easy to deal with no pressure I’d suggest them to all my family and friends also we are enjoying the Atlas Cross Sport a luxury SUV Ty😊 More

by CHRISTYFEENEY62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2026 -

Lakeland Volkswagen responded

Hi Christy, Thank you for the wonderful feedback about Lakeland Volkswagen. It is great to hear everything felt easy and pressure free during your visit. We are glad you are enjoying your Atlas Cross Sport and that it has made such a strong impression. Your recommendation to family and friends means a lot to our team. We look forward to seeing you again down the road.

April 02, 2026

Dominic was very helpful and made the whole transaction go smoothly . We were very satisfied. More

by Bethldonovan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2026 -

Lakeland Volkswagen responded

Hi, thank you for sharing your experience with Lakeland Volkswagen. We are glad to hear Dominic was so helpful and made everything go smoothly. It is great to know you left feeling satisfied. We appreciate you choosing Lakeland Volkswagen.

April 01, 2026

I recently got my oil changed here, and the experience was excellent from start to finish. The service was fast, professional, and very efficient. The staff was friendly and took the time to explain every More

by arperez_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Apr 02, 2026 -

Lakeland Volkswagen responded

Hi, thank you for sharing your experience. We are glad to hear the team at Lakeland Volkswagen provided fast, professional service and made you feel confident your car was in good hands. We look forward to serving you again.

March 31, 2026

Everyone was super pleasant and helpful. Matt was great, Jeremy was great, and Ashleigh was super helpful making sure my warranty repair got resolved. Overall positive experience. More

by danielledouglas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Ashleigh, Jeremy
Report | Print
Mar 31, 2026 -

Lakeland Volkswagen responded

Hi Danielle, we’re glad to hear your visit to Lakeland Volkswagen went so well. It’s great that Matt, Jeremy, and Ashleigh were able to make the process smooth and get your warranty repair taken care of. We appreciate you sharing your experience and look forward to helping you again.

March 30, 2026

Very helpful and knowledgeable about what is wrong with my car and what it needs More

by Martha
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Report | Print
Mar 31, 2026 -

Lakeland Volkswagen responded

Hi Martha, it’s great to hear the team at Lakeland Volkswagen could give you a clear understanding of your car’s situation. Having knowledgeable guidance makes any service visit easier. We appreciate you sharing your experience and look forward to helping you again.

March 29, 2026

I received exceptional customer service for my car repair. Ashleigh went above and beyond to expedite the service and get me back on the road. More

by icqalways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh, service department
Report | Print
Mar 31, 2026 -

Lakeland Volkswagen responded

Hi, we’re thrilled to hear Ashleigh made such a positive impact on your visit to Lakeland Volkswagen. Getting your car back on the road quickly can make all the difference, and we’re glad she was able to help. Thank you for sharing your experience, we look forward to serving you again.

March 29, 2026

We knew which car we wanted and Dominic took us right to it. He made us feel very comfortable! We took a drive around and enjoyed the ride. We had to go sign papers. Charles was impersonal and and I uncom More

by CMBMINICK2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Lakeland Volkswagen responded

Hi, we’re glad Dominic made your experience at Lakeland Volkswagen enjoyable and that you’re pleased with your new car. We understand how important it is to have your title, and we want to make sure this gets resolved quickly. Please contact Jared Diveley at jared@lakelandvw.com so he can help get your title to you as soon as possible.

March 28, 2026

Ashleigh provided accurate and timely information to make this a satisfactory experience. Having the vehicle washed was a plus. More

by michaeljhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann
Report | Print
Mar 31, 2026 -

Lakeland Volkswagen responded

Hi Michael, we’re glad Ashleigh could keep you informed and make your experience at Lakeland Volkswagen a smooth one. We’re happy the team could add that extra touch by having your vehicle washed. It’s always nice to leave feeling taken care of. We appreciate your feedback and look forward to your next visit.

1
2
3
...
319