Lakeland Volkswagen

Positive Service Everyone was very nice and made sure we got the best deal. Service was fast and effective. I would recommend this dealership to anyone who ask. Everyone was very nice and made sure we got the best deal. Service was fast and effective. I would recommend this dealership to anyone who ask. More

Best Experience I love my VW and I love the dealership! I never have much service needed, only routine, scheduled service. always very nice people. No surprise extras I love my VW and I love the dealership! I never have much service needed, only routine, scheduled service. always very nice people. No surprise extras! Great experience! More

Fast and Easy Buying Saw my car on Friday Night on the website and I called first thing Saturday at 9AM and by 10AM I had my approval. I live in Tampa and did everything o Saw my car on Friday Night on the website and I called first thing Saturday at 9AM and by 10AM I had my approval. I live in Tampa and did everything online and over the phone and by 1PM I signed my papers and left. It was easy and seamless! More

Easy, stress-free, reliable Went in to look at a car Dave was more than a help and made everything seem stress-free,hands down the easiest in and out with good payments.thank you Went in to look at a car Dave was more than a help and made everything seem stress-free,hands down the easiest in and out with good payments.thank you vw of Lakeland! More

Keeping your vehicle for three days with a scheduled repair I took my vehicle in on a Monday morning for a scheduled appointment at 8am no one called at the end of the day to say anything. I was working and wh I took my vehicle in on a Monday morning for a scheduled appointment at 8am no one called at the end of the day to say anything. I was working and when I realized it was past closing time I said to myself that I would have to make arrangements to do the things I needed to get done that evening. I CALLED the next day to my surprise it still wasn’t ready. At the end of the second day He finally told me that they ordered the wrong part and that it wouldn’t be ready until the next day. I inquired about a loaner vehicle the manager said there weren’t any available. If I hadn’t called them they would not have reached out to me. VERY VERY POOR SERVICE. NOW GUESS WHAT MY CHECK ENGINE LIGHT IS ON AGAIN More

We had a great experience with Trey! Once we meet with Trey, we had a wonderful experience that flowed smoothly with Trey & Larry. AND... my daughter is SO happy with her new Atlas!! Once we meet with Trey, we had a wonderful experience that flowed smoothly with Trey & Larry. AND... my daughter is SO happy with her new Atlas!! More

Good sales associates Michelle and trey were excellent. We schedueled an appointment online so when we arrived the car was ready to be driven. They quickly evaluated our tr Michelle and trey were excellent. We schedueled an appointment online so when we arrived the car was ready to be driven. They quickly evaluated our trade in while we were out for the test drive. Many thanks to them for their excellent customer service and team work. More

Great Lakeland VW Experience, Again! Lakeland VW has again exceeded our expectations. Dave S. Helped us pick out the perfect Atlas that fit our lifestyle and budget. The entire team made Lakeland VW has again exceeded our expectations. Dave S. Helped us pick out the perfect Atlas that fit our lifestyle and budget. The entire team made the process smooth and seamless. It was a busy day, but they made sure to keep us comfortable while we waited. We love our new Atlas and a huge thank you to Dave for helping us pick out our second Lakeland VW Vehicle! I More

Very professional service with bilingual sales person. Excellent customer service. No hidden information about the cost or finance interest rate. Very professional service with sales person bilingual (Span Excellent customer service. No hidden information about the cost or finance interest rate. Very professional service with sales person bilingual (Spanish and English). Private and diligent attention. Documents to sign very clear. More

Great customer service The customer service is excellent. Jeff and Jared are extremely knowledgeable and helpful. They made our car buying experience as painless as possible The customer service is excellent. Jeff and Jared are extremely knowledgeable and helpful. They made our car buying experience as painless as possible. We will be back in the future More